Manager, Delivery

Job description

**About LastPass** LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials straight from the browser. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity. From discovering unapproved AI and applications to reducing login friction and securing credentials across the business, LastPass delivers on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected as their environments evolve. **Curious about our products? Visit our website and [try it free!](https://www.lastpass.com/products/personal?utm_campaign=glb-b2c-mkr-jbap&utm_medium=referral&utm_source=greenhouse)** **We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us!** **LastPass is looking for Manager, Delivery:** In this role, you will lead and develop a team of delivery professionals. You will build delivery capability and drive outcomes across engineering, helping LastPass deliver on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected. **About the team:** The Delivery team is a group of professionals who bring together product ownership, project delivery, planning, and stakeholder coordination across LastPass Engineering. The team is globally distributed, primarily located in Europe, and partners closely with engineering and product management to translate priorities into clear plans, manage dependencies, and drive predictable, well-coordinated outcomes across our products. **If you are passionate about complex problem solving and motivated by scale, then this is the role for you!** **Who will you work with?** You will partner closely with Engineering leadership, Product Management, Design, and Security to maintain alignment and improve delivery outcomes across our products. You will also engage regularly with a broad range of stakeholders across the organisation, representing delivery priorities, facilitating cross-team coordination, and communicating plans and outcomes in a globally distributed, fast-paced engineering environment. **What are some of the exciting challenges you will be working on?** - Exploring, questioning, and creating new delivery practices for an increasingly AI-enabled environment - Applying AI-enabled approaches to improve planning, coordination, decision-making, and team effectiveness - Leading and developing the Delivery team, setting clear priorities and expectations while building accountability for consistent outcomes - Establishing structured, scalable delivery practices that improve predictability, transparency, and outcome validation - Bringing clarity to ambiguous and evolving situations so teams can define work, manage risks and dependencies, and maintain momentum - Coaching team members through regular feedback, performance management, and career development tailored to their roles and strengths - Identifying capability gaps and strengthening the team through hiring, development, and clear role expectations - Partnering with engineering and product leaders to align priorities, manage trade-offs, and improve delivery across teams **What does it take to work at LastPass?** - Experience leading teams responsible for software product delivery, product ownership, project management, or related functions in a SaaS environment - Strong understanding of the software development lifecycle, from product discovery and requirements definition through engineering execution, validation, release, and outcome measurement - Demonstrated success managing complex, cross-functional initiatives with strong stakeholder communication and alignment across technical and business teams - Sufficient technical understanding to recognise system constraints, delivery risks, and trade-offs while partnering effectively with engineering teams - Experience establishing scalable delivery practices that improve predictability, transparency, risk management, and outcome validation - Known for bringing clarity, structure, and direction to ambiguous and evolving situations - A continuous-improvement mindset and practical curiosity about using AI to improve planning, coordination, and delivery effectiveness - A track record of building cohesive teams while acknowledging the distinct responsibilities and development needs of each team member **It's great, but not required****:** - Familiarity with AI-enabled planning or project management tools, and practical experience applying them to improve team workflows. - Experience working in or alongside a security, identity, or enterprise SaaS product domain. **Why LastPass?** - **The leader in secure access** - **High-growth, collaborative environment with inclusive teams** - **Remote-first culture** - **Competitive compensation** - **Flexible Paid Time Off policies**, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days - **Parental leave** - **Comprehensive health coverage**, including dependents - **Home office setup support** - **LastPass Families free account** for up to 5 members - **Continuous learning and development opportunities**, including an annual learning stipend to invest in your growth - **Peer-to-peer recognition** through Quantum Workplace - **Employee Assistance Program** for well-being support - **Remote work stipend** to support your home office needs - **Short-Term or Remote-Centric Work Arrangements** for added flexibility ***Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together!*** We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world. For more information about how we process your personal data and your rights, please refer to our [Candidate Privacy Notice](https://www.lastpass.com/-/media/925ED6EB59CF457EBA0CDE6C9CADDA50.pdf).