Manager, Endoscopy Services

Job description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care Tri-Valley job. A Brief Overview The Manager of Endoscopy Services is responsible for day-to-day leadership and operational management of Endoscopy Services within the Interventional and Procedural Services Platform. Scope includes endoscopy procedure rooms, pre-procedure and post-procedure coordination as assigned, endoscopy access and throughput, scope reprocessing/high-level disinfection coordination, staff competency, and patient experience. Reporting to the Senior Director of Procedural Nursing and Clinical Operations, the Manager collaborates with GI/endoscopy physician leadership, anesthesia, nursing, the Endoscopy Reprocessing/HLD lead, Infection Prevention, SPD, Quality, scheduling, and Business Operations to ensure safe, efficient, reliable, patient-centered endoscopy care. Locations Stanford Health Care Tri-Valley What you will do Endoscopy Operations and Access Manage daily endoscopy operations, room utilization, staffing assignments, case readiness, schedule flow, add-on coordination, pre-procedure readiness, recovery throughput, and discharge processes. Partner with procedural scheduling/access teams to optimize procedure availability, wait times, cancellations, authorization readiness, and patient communication. Ensure clear roles and standardized workflows for sedation support, monitoring, specimen handling, documentation, device manipulation, and recovery. High-Level Disinfection and Reprocessing Oversight Provide operational oversight for endoscopy scope reprocessing and high-level disinfection processes in partnership with the Endoscopy Reprocessing/HLD lead, Infection Prevention, Quality, and regulatory partners. Ensure staff training, competency validation, documentation, equipment readiness, reprocessing compliance, and timely escalation of reprocessing concerns. Team Leadership and Competency Supervise endoscopy nursing and technical team members as assigned. Lead recruitment, onboarding, staff scheduling, competency completion, performance feedback, engagement, retention, and professional development. Promote a culture of C-I-CARE, safety, teamwork, service reliability, and accountability. Quality, Safety, and Regulatory Readiness Monitor endoscopy quality indicators, patient safety events, infection prevention issues, sedation events, specimen handling defects, documentation concerns, and event follow-up. Partner with the Platform Quality, Safety, and Regulatory Coordinator to maintain survey readiness, policy compliance, quality dashboards, and corrective action tracking. Resource Stewardship and Performance Improvement Improve scope utilization, room utilization, recovery throughput, staffing productivity, supply utilization, documentation accuracy, and patient experience. Partner with Business Operations and Supply Chain to monitor supplies, devices, implants or special equipment, vendor requirements, and cost per case. Key Performance Metrics Endoscopy room utilization, procedure wait time, cancellation rate, pre-procedure readiness, recovery length of stay, and patient experience. Scope reprocessing/high-level disinfection compliance, competency completion, training completion, reprocessing defects, and regulatory readiness. Sedation safety events, specimen handling defects, infection prevention indicators, procedural complications, and safety event closure. Staffing productivity, overtime, vacancy, turnover, engagement, certification, and competency completion. Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Health Care Tri-Valley’s patient experience and represents a framework for patient-centered interactions. Education Qualifications Bachelor's Degree in nursing required. Master’s degree in nursing, healthcare administration, or related field preferred. Experience Qualifications Minimum of five (5) years of clinical experience in endoscopy, perioperative, procedural, critical care, ambulatory procedural, or related acute care settings. Minimum of two (2) years of formal or informal leadership experience preferred. Experience with endoscopy operations, high-level disinfection, regulatory readiness, patient flow, and physician partnership preferred. Required Knowledge, Skills and Abilities Knowledge of endoscopy operations, patient flow, sedation workflows, high-level disinfection, infection prevention, and regulatory requirements. Ability to lead daily operations, manage competing priorities, and implement standard work. Strong communication, coaching, quality improvement, data interpretation, and interdisciplinary collaboration skills. Licenses and Certifications BLS - Basic Life Support required . RN - Registered Nurse - State Licensure And/Or Compact State Licensure required These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $87.31 - $116.42 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.