Manager, Engineering II

Job description

Toshiba Global Commerce Solutions is seeking a Software Engineering Manager to lead teams building the next chapter of ELERA: AI-native development tooling, an agentic platform layer, and a FAANG-aligned operating model where engineering owns delivery end to end. The level of this role, from first-line manager through senior manager scope, is matched to the candidate's demonstrated experience, team size, and product complexity. Strong tech leads moving into management for the first-time seasoned managers leading large groups are both encouraged to apply. Our software runs at tens of thousands of retail stores worldwide. If you have used self-checkout at a major warehouse club, paid at a Fortune 500 big-box retailer, or shopped at a global grocery chain or apparel brand, you havelikely usedour software products. It is the retail commerce platform we build at TGCS, powering point of sale, mobile, self-service, and back-of-store operations for many of the world's largest retailers. **As a Software Engineering Manager you will:** Own delivery, quality, and team health for one or more product: - **Delivery and execution**.Engineering execution, the milestone plan, sprint tracking, technical risk, and quality. You are accountable and responsible. - **The team**.Hiring, performance, compensation, career development, andthe hardconversations. Youtake actionearly. - **Technical fluency**.You stay close enough to the code to be useful in design reviews, debug a production issue, and challenge a tradeoff. You partner with Principal Engineers on standards. - **Product reality.**You know the architecture, the backlog, your customers, and how the product performs in the market. - **Production support.**Youown customer escalations affecting your scope and meet SLAs. **Required Qualifications and Experience:** - 5-10+ years in software development, including 3-10 years in leadership or manager role. - Bachelor's degree in computer science, Engineering, or equivalent. - A strong software engineering background witha track recordof shipping production systems at scale. You can hold your own in a deep technical conversation with senior engineers and Principal-level architects. - Demonstrated leadership of software engineers, formally as a manager or as a tech lead, staff engineer, or senior IC who has owned end-to-end delivery for a team's scope. You have hired, developed, performance-managed, and whenneededexited engineers. - Working knowledge of modern Agile delivery, the SDLC, and CI/CD practices in a continuous-deployment environment. - Comfort moving between the architectural level and the debugger, and between an executive review and a sprint standup,inthe same day. - A track recordof leading through ambiguity, owning a missed commitment without deflection, and recovering from a production incident. - Excellent written and verbal communication. You write tight status updates, run focused meetings, and present executive-ready tradeoffs. **Highly Preferred:** - Experience with AI-assisted development workflows: coding agents, AI-driven test generation, RAG-based developer tooling, or agentic CI/CD. - Retail, payments, POS, or other transaction-critical systems experience. - Familiarity with our stack: Java/Spring Boot, Node.js/TypeScript, Docker, Kubernetes on Azure AKS, GitLab CI/CD, Jenkins, MongoDB. - Experience leading distributed or multi-site teams. **How We Work** Three principles drive how we run engineering. They are also the best preview of what working here will feel like. - **Engineering owns delivery.** The vertical chain (VP, Senior Director, Director, EM, Engineers) owns outcomes. There is no PMO running our schedules. Accountability follows control. - **Horizontal teams scale us, not own us.** You will ownend-to-enddelivery. Technical Program Managers, Quality, DevOps, and Principal Engineers coordinate, automate, architect, and unblock. They support delivery; they do not own it. - **AI removes overhead, not accountability.** We invest heavily in agentic tooling for status, risk detection, test generation, and reporting. The goal is to reduce the coordination tax on engineers and managers. **We offer:** - Hired directly by Toshiba and 100% under payroll. - Benefits of the law (IMSS, INFONAVIT) - Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members). - Minor medical expenses insurance. - Savings fund for employees, capped at the limit of the law. - Grocery coupons. - Pension plan. - 30 christmas bonus days. - 12 days of vacation plus 6 floating days.