Manager, Enterprise Growth

Job description

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Position Summary We are seeking a highly motivated and strategic Manager, Enterprise Growth to lead our Enterprise Account Management team supporting our largest DSO (Dental Service Organization) partners. This role owns the engine that drives growth across DSO accounts: expanding the number of product lines (PLs) sold into each practice, increasing practice penetration within every DSO, and preventing churn. The Manager will build, test, and scale the funnel, cadences, and coaching that make AM output predictable, while partnering closely with RevOps to operationalize the whitespace model across the team. Responsibilities Team Leadership & Development - Lead, coach, and develop a team of Enterprise Account Managers driving growth across strategic DSO partners - Set clear performance expectations and monitor funnel KPIs (calls, pickups, meetings, close rate) with ongoing feedback and coaching - Build a high-performance, quota-driven culture focused on accountability and continuous testing - Partner with leadership on hiring, onboarding, and training; identify and develop top selling talent Funnel & Revenue Operations - Own the AM growth funnel end to end, from target selection through first and second order placed - Partner with RevOps to define funnel stages, instrumentation, and reporting, including clear “declined/lost” reason capture - Identify the highest-leverage bottleneck in the funnel and design and run tests to improve it - Maximize the percentage of AM time spent selling by removing operational friction from their workflow Operational Excellence & Process - Establish weekly cadences that make AM output and revenue predictable and forecastable - Operationalize the whitespace and account penetration model for the AM team, partnering with RevOps on rollout - Enforce Salesforce discipline so funnel stage, activity, and outcome data is complete and trustworthy - Drive continuous process improvement to increase AM efficiency and speed to activation Data Analysis & Reporting - Own team and account-level reporting against the three DSO growth levers: PL expansion, practice penetration, and churn - Translate funnel data into a small number of prioritized, testable hypotheses each cycle - Report progress, risks, and resourcing needs to leadership on a regular cadence Growth Strategy - Define what makes an AM the best possible seller, and build the playbooks, training, and tooling to replicate it across the team - Partner with AMs on account strategy for the highest-value DSO opportunities - Build programs that increase products sold per practice and speed to first activation Cross-Functional Collaboration - Partner with RevOps on funnel design, whitespace model rollout, and reporting - Align the enterprise growth motion with the broader DSO strategy, a foundation of company-wide revenue in 2027 - Aggregate AM and customer feedback and route it to product and marketing What you’ll do - Lead and manage a team of Enterprise Account Managers responsible for growth across DSO partners - Build, test, and refine the funnel that drives PL expansion, practice penetration, and churn prevention - Structure weekly cadences that make AM revenue predictable and easy to forecast - Use data to identify the biggest bottleneck in the funnel and direct resources against it - Build strong relationships with key DSO stakeholders and step in on strategic accounts - Partner with RevOps to instrument and operationalize the whitespace model - Coach team members on selling skills, prioritization, and account strategy - Ensure disciplined Salesforce workflows to track funnel performance - Capture and elevate actionable AM and customer feedback Qualifications Education: Bachelor’s degree in Economics, Marketing, Psychology or a related field Experience: 5+ years of experience in sales, account management, or revenue operations, with at least 2 years in a leadership or player-coach capacity. Experience in the dental industry, healthcare technology, or with DSOs is a plus Leadership Skills: Proven ability to lead and develop a high-performing, quota-carrying team Analytical Skills: Comfort building and interrogating a sales funnel, identifying bottlenecks, and designing tests to resolve them Communication Skills: Excellent verbal and written communication skills Interpersonal Skills: Strong ability to build rapport and trust with stakeholders, including at the DSO executive level Problem-Solving: Strategic thinker with a proactive, structured, and test-driven approach Technical Aptitude: Comfortable using Salesforce and reporting/BI tools to build and monitor funnel dashboards Organizational Skills: Highly organized with the ability to manage competing priorities Team Player: Collaborative leader who thrives in cross-functional environments What We Offer - Competitive salary and benefits package - Opportunity to work with a dynamic and innovative team in a rapidly growing industry - Professional development and growth opportunities - A collaborative and supportive work environment - The chance to make a significant impact on Dandy’s enterprise growth and DSO strategy Req ID: J-1219 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers https://www.meetdandy.com/careers/ for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy https://www.meetdandy.com/privacy-policy/ and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests https://www.meetdandy.com/privacy-requests/.