Manager, Enterprise Operational Risk (24-month Contract)

Job description

Choose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best. We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do. Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work. Don’t just work anywhere — come build tomorrow together with us. Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply. Reporting directly to the Director, Enterprise Operational Risk Management, the Manager will play a key role in advancing Enterprise Operational Risk Management capabilities across OMERS. Working closely with the Director, this position will assist in the development, coordination and facilitation of risk deliverables through the Senior Vice President Enterprise Operational Risk Management, the Chief Risk Officer, and applicable Management and Board committees. You will be responsible for: Risk Identification, Assessment, Measurement and Monitoring: Assist in the ongoing identification, assessment, measurement, and monitoring of key and emerging operational risks, including those surfaced through the incident escalation process Manage the incident escalation process, including root cause analysis and partnering with the business to identify opportunities Identify opportunities to develop and continually enhance operational risk management methodologies, policies, processes, and tools Manage policy exception and breach process for policies owned by the team Facilitate project and change risk assessments on key strategic initiatives and projects and provide risk oversight on significant projects Coordinate and assist in the development of Key Risk Indicators, including data gathering capabilities, analysis, and reporting Develop annual plans to support the teams strategic objectives and oversee execution to ensure successful completion Develop and manage an approach for tracking open items or areas for further consideration to ensure these items are addressed Reporting: Manage reporting timelines and requirements, and actively participate in the enterprise-wide risk reporting process Lead data and information gathering efforts to support enterprise-wise risk reporting, and coordinate meetings with key stakeholders Oversee the Governance, Risk, and Compliance (GRC) tool to manage risk data, including supporting the creation of new modules and reports, and supporting end users – experience with Resolver Core is considered an asset Assist in the preparation of Senior Leadership Team, Management Committee, and Board Committee reporting Partnership & Relationship Management Develop and maintain strong working relationships internally as well as with external advisors, subject-matter experts, pension peers, vendors, and other external stakeholders Facilitate ongoing communication and information sharing among OMERS Compliance, Internal Audit, and other risk management functions Support the BCP Team in identifying and assessing the business continuity requirements for OMERS Business Units by participating in the business impact analysis process Required Skills & Experience: Compliance, Risk & Operational Leadership Minimum of 5 years' relevant work and management experience in Operations, Compliance, Internal Audit, Risk, or a related function within financial services or consulting. Experience leading teams and driving operational effectiveness in a regulated environment. Data Analytics & Reporting Experience managing data and applying strong analytical skills to generate actionable insights for stakeholders. Ability to prepare reporting and presentations for Management and the Board. Ability to communicate complex information in a clear, concise, and structured manner. Stakeholder Management & Communication Demonstrated written and verbal communication skills. Ability to develop trusted, collaborative relationships across a diverse group of stakeholders. Proven ability to influence and engage stakeholders at various levels of the organization. Organization, Technology & Business Tools Excellent organizational and time management skills, with the ability to manage multiple priorities and assignments concurrently. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint), Adobe Acrobat, AI-powered assistants, GRC tools, and other business technologies. Preferred Skills & Experience: Professional Qualifications CPA designation, MBA, or equivalent professional credential is considered an asset. Project & Program Management Project management experience with the ability to coordinate, schedule, and manage key deliverables across multiple stakeholders and teams. Technology & GRC Systems Experience with Resolver Core or other Governance, Risk, and Compliance (GRC) platforms is considered an asset. This posting is for an existing vacancy. The expected salary range for this position is $103,000.00 - $157,000.00 per year, prorated based on the term of the contract. You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters. As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve. From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs. Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.