Manager, Executive Operations

Position Summary

The Manager, Executive Operations provides executive administrative and operational support to the Chief Technical Officer (CTO) and members of the Manufacturing & Operations leadership team. This role may also support other members of the Executive Leadership Team as business needs evolve. The position helps facilitate collaboration across Manufacturing, CMC, Quality, Supply Chain, Site Operations, and related technical functions by coordinating meetings, managing schedules, supporting communication and logistics, and ensuring the smooth execution of day-to-day business activities. The successful candidate will demonstrate exceptional organizational skills, sound judgment, discretion, attention to detail, and professionalism in a fast-paced, highly regulated biotechnology manufacturing environment.

This is located onsite Monday - Friday during regular business hours in Winston Salem, NC.

Essential Duties & Responsibilities

• Executive Support
  • Provide support to the Executive-level leadership via schedule management, travel planning, expense management, meeting agenda creation and notetaking, and other routine & non-routine administrative tasks as assigned
  • Provide extensive calendar support requiring prioritization of multiple calendars with effective communication across various stakeholders (especially administrative colleagues) throughout the company.

• Leadership Reporting
  • Maintain meeting documentation, action-item logs, and follow-up communications to support department meetings.
  • Track project action items, and open issues; escalate matters requiring leadership attention in a timely and appropriate manner.
  • Track department goals, milestones, and key performance indicators across Manufacturing & Operations and related technical functions and provide status updates to management.
  • Prepare operational reports and presentations for leadership review as needed.
  • Participate in continuous improvement efforts to enhance operational efficiency and reporting processes.

• Cross-Functional Initiative Coordination
  • Work closely and collaboratively with administrative colleagues and functional partners to ensure leadership has clear visibility to the highest-priority actions, decisions, risks, and initiatives.
  • Work in collaboration with Site Office Administrator to execute onsite events and logistics as needed.
  • Support functional and project teams by maintaining project schedules, tracking action items, and coordinating meeting logistics.

Qualifications

• Education/Training

• High school diploma or equivalent required.
• Bachelor’s degree in business administration, operations, life sciences, or a related field preferred.

• Experience

• 10+ years of relevant business operations, executive operations, project coordination, operations reporting, or senior administrative/operations support experience with a high school diploma or equivalent; or 5+ years of relevant experience with a bachelor’s degree required.
• Experience developing executive level reports and summaries strongly preferred.
• Experience coordinating cross-functional initiatives, tracking milestones, monitoring risks, and following up on commitments across multiple stakeholders required or strongly preferred.
• Experience in biotechnology, pharmaceutical, manufacturing, life sciences, technical operations, or another regulated environment preferred.

• Knowledge

• Understanding of business operations practices, project coordination, and confidentiality expectations.
• Familiarity with technical operations, manufacturing, quality, CMC, supply chain, regulatory, or regulated business environments preferred.

• Skills
• Advanced Microsoft Office skills, including Outlook, Word, PowerPoint, Excel, and Teams; ability to build clear reports, dashboards, presentations, and leadership-ready materials.
• Strong written and verbal communication skills, with the ability to interact professionally and collaboratively with internal and external stakeholders at all levels.
• Strong analytical, organizational, prioritization, follow-through, and attention-to-detail skills.
• Flexibility to take on a wide range of responsibilities to support assigned management/department.
• Ability to manage competing priorities, anticipate needs, track action items, monitor risks, and work independently with minimal direction.
• Ability to handle confidential, sensitive, and time-critical matters with professionalism, discretion, and sound judgment.