Manager, Field & Crew Scheduling

Job description

The Manager, Field Scheduling plays a critical role in supporting NBC Sports remote productions by overseeing the staffing, scheduling, and onboarding of technical personnel for live events. This position partners closely with Operations, Production, and Technical Management teams to ensure productions are fully staffed, crew logistics are coordinated efficiently, and scheduling challenges are resolved in a fast-paced, deadline-driven environment. The ideal candidate is highly organized, collaborative, and experienced in sports broadcast crewing and workforce management. Responsibilities Oversee the hiring and scheduling of NBC Sports personnel, including staff, daily hires, and freelance crew members for remote productions and live events, managing crew outreach, availability, rate negotiations, and hiring to ensure all positions are filled prior to each event. Partner with Technical Managers, Operations leaders, and Production Managers to gather staffing requirements and create accurate crew sheets for remote productions. Communicate crew and event information to Production Managers in a timely manner to support travel planning and cost-effective logistics. Support Operations and Production teams in resolving last-minute staffing, scheduling, and crewing challenges. Provide support for the payroll process for each event. Manage the internal personnel system, SCORE, including initiating and monitoring onboarding activities for new hires. Support the ongoing development, maintenance, and enhancement of the SCORE workforce management system. Anticipate staffing and operational issues, communicate risks to leadership, and help drive timely resolutions. Proactively address issues that arise during the course of an event or production. Perform other duties and special projects as assigned. Basic Requirements: 5+ years of experience in broadcast crewing, workforce scheduling, or production operations; NBA experience preferred. Strong understanding of crew scheduling practices and workforce planning principles. Familiarity with union regulations and practices. Proficiency with Microsoft Office Suite and workforce management systems. Excellent organizational skills with a high degree of attention to detail and accuracy. Strong verbal and written communication skills. Ability to adapt to last-minute changes and manage multiple priorities under pressure. Demonstrated ability to work effectively with internal teams and external partners at all levels. Desired Characteristics: Highly organized, resourceful, efficient, and dependable with strong attention to detail. Strong problem-solving skills and sound judgment in time-sensitive situations, and knowing when to escalate. Highly collaborative team player with a customer-service mindset and strong interpersonal skills. Ability to remain calm, organized, and decisive in fast-paced, live-event environments. Strong analytical and critical-thinking skills with the ability to make sound decisions quickly. Passion for sports production and a strong understanding of remote broadcast operations. Additional Requirements: Must be willing to work in Stamford, CT Must be willing and able to work flexible hours including weekends, holidays and nights based on event schedule Must have unrestricted work authorization to work in the United States Must be 18 years or older Hybrid : This position has been designated as hybrid, generally contributing from the office a minimum of four days per week As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. 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We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.