Manager, Finance Operations - Contract to Cash

Job description

## About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. ## About the Role We are hiring a Manager, Finance Operations - Contract-to-Cash to build and run Nscale’s operating layer for approved commercial commitments, converting signed deals into controlled billing readiness, revenue recognition inputs, cash visibility, and finance-owned execution reporting. Sitting at the intersection of Commercial Finance, Accounting Operations—including Billing and Revenue Recognition—Treasury, Legal, Sales, Customer Success, AI Infra / DC, and Deployment, you will ensure commercial commitments become invoiceable milestones, revenue-recognisable outputs, and collectable cash. Working closely with Accounting Operations, you will orchestrate the cross-functional revenue execution process while Accounting Operations retains ownership of billing execution, technical revenue recognition, and accounting controls. This is a business-critical, senior builder role with regular exposure to Finance and Operations leadership. You will establish the operating cadence that gives leaders clear visibility over billing readiness, liquidity-critical customer cash, delivery-linked blockers, SLA / performance credit exposure, and unresolved execution risks. ## What you'll be doing ****Commitment-to-Cash operating model**** - Build and run Nscale’s Commitment-to-Cash operating model from approved commercial commitment through billing readiness, revenue recognition inputs, cash visibility, and execution reporting. - Establish the contract-to-finance handoff process, including minimum data standards, source hierarchy, ownership, turnaround expectations, and escalation routes. - Run the weekly Commitment-to-Cash cadence, ensuring blockers to billing, revenue recognition, cash collection, customer finance onboarding, and acceptance milestones are visible, owned, and escalated. - Present regularly to senior Finance and Operations leadership on signed deal readiness, billing blockers, liquidity-critical cash timing, execution risks, and required escalations. - Design pragmatic dashboards, trackers, and control routines that work immediately while building scalable operating discipline. ****Contract handoff, finance readiness, and revenue execution**** - Translate signed contracts, order forms, and amendments into finance-operable billing milestones, revenue recognition inputs, and cash timing assumptions. - Identify and track billing triggers, acceptance dependencies, PO / portal requirements, payment terms, termination windows, service credits, delay penalties, and performance credits. - Coordinate with Customer Success / Commercial Operations and other onboarding owners to complete customer finance onboarding dependencies on time. - Partner with Accounting Operations on invoice issuance, technical revenue recognition assessments, and related controls; Treasury on cash timing; and Legal on contract terms affecting Finance execution. - Maintain a complete, controlled, and auditable view of what has been committed, what can be billed, when revenue can be recognised, and when cash is expected. ****Cash, liquidity, risk exposure, and executive reporting**** - Own the Commitment-to-Cash / RBC dashboard, invoice milestone tracker, and open blocker log. - Track advance / prepayment billing, recurring billing, cash due, overdue or disputed balances, and revenue or cash at risk. - Drive execution visibility for material advance / prepayment invoices, tracking contract triggers, PO / portal readiness, invoice issuance, due dates, disputes, and collection risks. - Provide Treasury, FP&A, and senior Finance leadership with reliable visibility over liquidity-critical customer cash timing. - Quantify and escalate financial exposure from delay penalties, performance credits, service credits, acceptance slippage, and SLA obligations. ****Controls and continuous improvement**** - Deliver monthly executive reporting on signed deal readiness, billing blockers, cash exposure, SLA / service credit exposure, and unresolved execution risks. - Maintain audit-ready evidence of handoffs, trigger evidence, approval status, blocker ownership, and unresolved issues. - Feed execution learnings into Commercial Finance, FP&A, Accounting Operations, and governance to improve pricing, contract terms, approval gates, and operating controls. ****Capacity monetisation**** - Link contracted or allocated capacity to customer commitments, revenue phasing, billing readiness, and cash timing. - Partner with Commercial Finance to ensure capacity monetisation execution reflects approved economics, customer commitments, and opportunity-cost decisions. - Work with AI Infra / DC and Deployment to maintain visibility over committed capacity status, expected go-live timing, acceptance milestones, and billing readiness. - Track capacity-to-revenue conversion, highlighting where allocated or contracted capacity is not yet billing, revenue-recognisable, or cash-generating. - Escalate capacity monetisation blockers that delay revenue conversion, customer cash collection, or forecast delivery. ## About You - 7–10+ years in Finance Operations, Order-to-Cash, Revenue Finance, Billing Operations, Commercial Operations, Deal Desk Operations, or Finance Transformation in complex B2B environments. - Proven experience designing operating models, controls, and cross-functional cadences—not just maintaining trackers. - Strong understanding of complex contracts, billing triggers, acceptance milestones, payment terms, revenue recognition inputs, and cash timing. - Hands-on ability to create pragmatic dashboards, trackers, and escalation tools while designing scalable controls. - Experience supporting high-value advance billing, complex invoice milestones, or liquidity-critical cash collection processes is preferred. - Experience building or operating SOX / ICFR-ready, audit-ready controls across order-to-cash, revenue operations, billing, or finance transformation is preferred. - Confidence and judgement when challenging Sales, Legal, Accounting Operations, Treasury, Deployment, and senior stakeholders. - Comfort operating in a high-growth, ambiguous environment where processes are still being institutionalised. - Experience in AI infrastructure, cloud, data centres, enterprise SaaS, telecoms, hardware, or capital-intensive B2B contracting is preferred. ## What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀 Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support. Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. ## Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. *For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: [Here.](https://drive.google.com/file/d/1QK5Yg04WHD9K9IAtJgQWubJZC9oLvatK/view?usp=sharing)*