Manager General Merchandise

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Lead the General Merchandise department to deliver strong sales, excellent product availability, and an outstanding customer experience through effective stock management, merchandising, and team leadership. Minimum requirements Matric / Grade 12 2 – 4 years' retail experience Managerial experience advantageous Competencies Communication Controls, quality & standards Customer orientation / Passion for customer Delegation Team orientation Key Responsibilities Merchandise Management Ensure effective merchandising, stock availability, and product presentation Execute promotions and maintain merchandising standards Sales & Promotions Drive sales performance and achieve departmental targets Coordinate and execute promotional activities Finance & Administration Monitor and control departmental expenses Ensure accurate and timely completion of administrative processes Operations & Maintenance Ensure smooth day-to-day operations of the department Maintain equipment and store standards Shrinkage & Security Monitor and control stock losses and shrinkage Ensure adherence to security procedures Customer Service Management Deliver and maintain excellent customer service standards Resolve customer queries and complaints effectively People Management & Development Lead, coach, and develop team members Manage performance and support staff development Closing date - 09 July 2026 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are