Manager, Global Sales, Americas

Job description

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the Role As Manager, Global Sales, you will be instrumental in hiring, coaching, and scaling a high-performing outbound Global Sales Team based in Bangalore dedicated for Americas. Your team will own the full sales cycle from lead generation, qualification, and discovery to solutioning, deal closure, contract negotiation, onboarding, and activation for outbound SME prospects in the North America region. Operating across the dedicated region’s time zones, you will ensure seamless collaboration between the Global Sales Team and regional sales teams, optimizing workflows and driving consistent revenue growth. This role is working full time five days per week in our Bangalore office. Responsibilities Build & Scale a High-Performance Global Sales Team: ● Hire, coach, and develop a world-class sales team focused on end-to-end sales execution and revenue growth. ● Own sales performance management, ensuring the team meets key sales metrics (pipeline contribution, conversion rates, closed-won deals, and revenue targets). Own & Optimize the Full Sales Cycle: ● Develop best-in-class processes to drive high conversion rates and accelerate deal closure. ● Enable the team to negotiate, close, and onboard SME clients efficiently, ensuring a seamless customer experience. ● Establish structured communication channels and collaboration frameworks between the Global Sales Team and regional sales teams. Sales Enablement & Quality Management: ● Develop and refine sales playbooks, negotiation frameworks, and closing strategies tailored to the specific market. ● Provide structured training on contract negotiation, and deal closure tactics. ● Implement quality control measures, including sales call reviews, deal win-loss analysis, and structured feedback loops. Drive International Sales Success & Global Alignment: ● Operate in a multi-time-zone environment, ensuring real-time support for Airwallex’s global markets. ● Partner strategically with regional sales leadership to scale Airwallex’s global GTM strategy. ● Adapt to flexible working hours to maintain alignment with the regional sales operations. Who You Are We’re looking for ambitious, high-impact sales leaders who thrive in a global, fast-paced environment. Below are the qualifications that would set you up for success in this role: Minimum Qualifications: - 10+ years of total sales experience, with specific outbound experience - 5+ years of experience managing global sales teams. - Proven track record in hiring, training, and developing top-tier sales talent. - Deep expertise in B2B full-cycle sales, deal negotiation, and revenue generation. - Experience working across global time zones and managing international sales teams. Strong familiarity with AI-powered sales engagement tools, CRM workflows, and automation strategies. - Highly collaborative, with excellent communication and stakeholder management skills. Preferred Qualifications: - Experience in or understanding of the fintech/payments industry (preferred, but not required). APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.