Manager- Global Technology

Job description

As Manager – Global Technology, you will lead, coach, and develop a diverse team of engineers, creating an environment where team members can do their best work through clear expectations, useful 1:1s, career development, knowledge sharing, and reduced single-person dependencies. This is also a hands-on technical leadership role. You will stay close to design, code quality, testing, automation, documentation, operational readiness, and production support, helping the team balance new functionality with technical debt and operational needs. Key Responsibilities Lead, coach, and develop engineers through regular 1:1s, feedback, clear expectations, and career conversations Build an inclusive, high-trust team environment focused on support, respect, and high performance. Support team growth, retention, and knowledge sharing by helping build the right talent mix and a strong bench. Take accountability for team commitments and help deliver high-quality work that creates measurable business value. Support planning, estimation, and delivery using pragmatic agile practices and clear delivery discipline Remove blockers, manage workload, and support sustainable delivery without compromising retention or team pace. Partner with Technical Product Managers and business stakeholders to ensure backlogs are clear, realistic, prioritised, and ready for engineering execution Bring credible programming experience and actively participate in technical discussions, design reviews, and code reviews Contribute to code where it supports delivery, quality, coaching, or team learning. Reinforce engineering standards across automation, testing, code quality, documentation, reliability, security, and operational support Help the team balance technical debt, operational burden, and new value delivery while maintaining long-term maintainability Participate in software design and support sound technical decisions within established architecture patterns Maintain awareness of dependent products, systems, and integrations to reduce avoidable risk and protect service quality Reduce key-person dependency through documentation, cross-training, clean coding practices, and practical knowledge sharing. Work closely with Technical Product Managers, architects, business partners, and peer teams to align priorities, delivery, and technical direction. Manage different perspectives, resolve disagreements constructively, and help move priorities forward Represent the team clearly to stakeholders by explaining technical trade-offs in plain language. Lead retrospectives and continuous improvement so the team keeps improving how it delivers Modern Engineering & AI-Assisted Development The successful candidate will support the responsible use of AI-assisted development tools to improve productivity, code quality, testing, documentation, and troubleshooting. They will also encourage practical AI-assisted workflows while respecting data privacy, intellectual property, and responsible usage expectations. • Strong professional software development background, with hands-on programming experience and the ability to review code credibly. • Experience leading, coaching, or formally managing engineers in a software delivery environment. • Ability to manage a diverse team, support different working styles, and build an inclusive, high-trust team culture. • Practical understanding of software design, code review, testing, CI/CD, operational support, and production reliability. • Experience planning and delivering work using agile practices, including estimation, prioritisation, dependency management, and delivery follow-through. • Strong communication skills, including the ability to explain technical decisions, trade-offs, risks, and delivery options to both technical and non-technical stakeholders. • Customer-service mindset, strong ownership, sound judgement, and the ability to keep progress moving in ambiguous or complex situations. *This role will be based in our Dublin, Ireland branch. 🎁 What We Offer : Private Medical Insurance Including Optical and Dental coverage Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus Pension Scheme Bike to Work scheme 26 Work from home Days per year. We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!