Manager – Identity and Access Management (IAM)

Job description

Job Summary Lead the development and operation of the IAM program, strategy, and team. Provide governance to manage and proactively identify issues and changes in the risk profile in the Identity and Access Management space. Job Description JOB SUMMARY: Medline is seeking a seasoned Manager – Identity and Access Management (IAM) to lead a team of professionals in delivering secure, scalable, and resilient identity and access management solutions. This role within the security organization is responsible for both engineering projects and operational execution across IAM domain. The ideal candidate will bring deep expertise in privileged access management (PAM), identity governance administration, federated authentication and user lifecycle management. This role demands strong people management capabilities, strategic planning, and hands-on leadership in hybrid environments. MAJOR RESPONSIBILITIES: Leadership & Team Management • Lead and mentor a team of 10-12 IAM (Identity and Access Management) specialist, engineers and analysts. • Foster a high-performance culture focused on collaboration, accountability, and continuous improvement. Engineering & Operations Ownership • Oversee engineering and operational tasks across IAM, ensuring service reliability, scalability, and compliance. • Manage 24x7x365 on-call support for critical IAM services. Technical Expertise • Serve as SME and escalation point for critical issues • Provide architectural guidance and oversight Security & Compliance • Ensure IAM implementations align with internal security policies, regulatory requirements, and audit standards. • Drive adherence to compliance frameworks such as NIST CSF, HIPAA, GDPR, and ISO 27001. Project & Program Management • Lead IAM initiatives from planning through execution, including resource allocation, milestone tracking, and stakeholder communication. Process Optimization & Automation • Identify and implement automation opportunities using scripting, APIs, and orchestration tools to improve operational efficiency. Budgeting & Vendor Management • Own budgeting and financial planning for IAM programs, including vendor selection and contract management. MINIMUM JOB REQUIREMENTS Education • Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or related field (or equivalent experience) Certifications • Preferred: CISSP, CISM, CCSP, Azure Solutions Architect Expert Work Experience • 10+ years of experience in IAM, including leadership roles • 4+ years managing technical teams and operational support in hybrid environments • Proven experience with PAM, Identity Management, User lifecycle management etc. Skills & Abilities • Strong leadership and team development capabilities • Deep understanding of IAM principles and technologies • Excellent communication and stakeholder engagement skills • Experience with budget planning and vendor negotiations • Familiarity with Zero Trust models and role-based access control (RBAC) • Proficiency in automation and scripting for IAM workflows About Medline India: Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024. We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges. About Medline Industries, LP: Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care. At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.