Join us today at our Pandora Boutique! This location is exclusively Pandora-branded owned and operated by REEDS Jewelers, a family-run company celebrating excellence since 1946. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry and luxury retail industry. Learn more about our story and career opportunities at REEDS.jobs. About Pandora Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainability— the brand continues to set the standard in innovation and responsible craftsmanship. Working in a Pandora boutique means more than just selling jewelry—it’s about helping customers celebrate life’s moments and milestones. As the face of a beloved global brand, boutique team members connect with passionate, loyal clients who return time and again to build meaningful personal collections. Every day is an opportunity to create unforgettable experiences. At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you’ll find more than a job, you’ll find a career with purpose, growth, and lasting impact.The Role: Manager in WaitingA Manager in Waiting assists the store manager in all aspects of the store's operations while motivating sales associates to be capable, confident, and successful. The ideal candidate is responsible, accountable, and driven to grow into a management role, strengthening their leadership skills along the way. This position is designed for someone eager to develop professionally, learn the business, and prepare for future leadership opportunities within REEDS.The best candidates can hold themselves and others accountable for the overall vision, direction, growth, profitability, and success of the retail store. We provide the tools, training, and mentorship you need to expand your knowledge- whether it’s learning about the world-class designers we proudly represent or mastering top-selling skills that set you up for long-term success.A Manager in Waiting at REEDS Jewelers is a full-time, salaried exempt position with commission opportunities, performance bonuses, and a full benefits package.LocationThis job is currently posted in Northern Virginia, and the position will serve multiple locations nearby including Dulles, Springfield, Fredericksburg, and Newport News, VA. What You’ll DoSales & Business LeadershipDrive store performance, exceeding sales goals and KPIsLeverage sales analytics to drive strategy and opportunityLead by example as a selling manager and brand ambassadorOversee visual presentation, product mix, and promotional execution Client ExperienceDeliver a seamless, personalized luxury experience to every customerInspire the team to build long-term client relationships through effective clientelingDrive special events and creative engagement with clientsLead from the floor during peak moments and eventsActively seek and respond to client feedback Team DevelopmentSupport the store manager to recruit, train, and retain top-tier talentCreate a culture of accountability, performance, and celebrationFacilitate continuous learning Operations & Store StandardsSupport manager's delivery flawless execution of daily operationsSupport inventory, security, and loss preventionOversee compliance, safety, and store policy adherenceSupport back-of-house organization and optimize operational efficiency Our ValuesWe lead through REEDS’ core principles:Integrity – Do what’s right, alwaysPerformance Excellence – Drive results and growthStewardship – Build trust at every turnProfessionalism – Lead with confidence and consistencyEntrepreneurial Spirit – Think boldly, act decisivelyTeam Orientation – Support, uplift, and collaboratePassion – Love what you do and share it with othersRequirementsRequired Qualifications Experience in retail, preferably within luxury, specialty, or jewelry retail. Passion for the Pandora and REEDS brand Strong leadership presence with the ability to inspire, guide, and develop a team. Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms. Availability to work a flexible schedule including evenings, weekends, and holidays. High School Diploma/Equivalent Must be legally eligible to work in the U.S. Must be able to sit or stand for extended periods as required Preferred Qualifications Previous coursework or certification from the Gemological Institute of America (GIA) Passion for jewelry, watches, and Pandora BenefitsREEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
Join us today at our Pandora Boutique! This location is exclusively Pandora-branded owned and operated by REEDS Jewelers, a family-run company celebrating excellence since 1946. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry and luxury retail industry. Learn more about our story and career opportunities at REEDS.jobs.
About Pandora
Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainability— the brand continues to set the standard in innovation and responsible craftsmanship. Working in a Pandora boutique means more than just selling jewelry—it’s about helping customers celebrate life’s moments and milestones. As the face of a beloved global brand, boutique team members connect with passionate, loyal clients who return time and again to build meaningful personal collections. Every day is an opportunity to create unforgettable experiences.
At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you’ll find more than a job, you’ll find a career with purpose, growth, and lasting impact.
The Role: Manager in Waiting
A Manager in Waiting assists the store manager in all aspects of the store's operations while motivating sales associates to be capable, confident, and successful. The ideal candidate is responsible, accountable, and driven to grow into a management role, strengthening their leadership skills along the way. This position is designed for someone eager to develop professionally, learn the business, and prepare for future leadership opportunities within REEDS.
The best candidates can hold themselves and others accountable for the overall vision, direction, growth, profitability, and success of the retail store. We provide the tools, training, and mentorship you need to expand your knowledge- whether it’s learning about the world-class designers we proudly represent or mastering top-selling skills that set you up for long-term success.
A Manager in Waiting at REEDS Jewelers is a full-time, salaried exempt position with commission opportunities, performance bonuses, and a full benefits package.
Location
This job is currently posted in Northern Virginia, and the position will serve multiple locations nearby including Dulles, Springfield, Fredericksburg, and Newport News, VA.
What You’ll Do
Sales & Business Leadership
- Drive store performance, exceeding sales goals and KPIs
- Leverage sales analytics to drive strategy and opportunity
- Lead by example as a selling manager and brand ambassador
- Oversee visual presentation, product mix, and promotional execution
Client Experience
- Deliver a seamless, personalized luxury experience to every customer
- Inspire the team to build long-term client relationships through effective clienteling
- Drive special events and creative engagement with clients
- Lead from the floor during peak moments and events
- Actively seek and respond to client feedback
Team Development
- Support the store manager to recruit, train, and retain top-tier talent
- Create a culture of accountability, performance, and celebration
- Facilitate continuous learning
Operations & Store Standards
- Support manager's delivery flawless execution of daily operations
- Support inventory, security, and loss prevention
- Oversee compliance, safety, and store policy adherence
- Support back-of-house organization and optimize operational efficiency
Our Values
We lead through REEDS’ core principles:
- Integrity – Do what’s right, always
- Performance Excellence – Drive results and growth
- Stewardship – Build trust at every turn
- Professionalism – Lead with confidence and consistency
- Entrepreneurial Spirit – Think boldly, act decisively
- Team Orientation – Support, uplift, and collaborate
- Passion – Love what you do and share it with others
Requirements
Required Qualifications
- Experience in retail, preferably within luxury, specialty, or jewelry retail.
- Passion for the Pandora and REEDS brand
- Strong leadership presence with the ability to inspire, guide, and develop a team.
- Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms.
- Availability to work a flexible schedule including evenings, weekends, and holidays.
- High School Diploma/Equivalent
- Must be legally eligible to work in the U.S.
- Must be able to sit or stand for extended periods as required
Preferred Qualifications
- Previous coursework or certification from the Gemological Institute of America (GIA)
- Passion for jewelry, watches, and Pandora
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
For over 70 years, we’ve brightened the day for millions of customers with fine jewelry and watches. From a gift for Mom to the diamond ring that starts a life journey, REEDS associates get to work in a job where our mission is selling happiness.Family owned since 1946, we operate approximately 70 REEDS Jewelers stores and Pandora stores in 13 states, and a leading jewelry e-commerce website REEDS.com.For more information about REEDS, our retail and corporate career tracks, our headquarters city of Wilmington, North Carolina, or to contact our Human Resources team, visit our Careers site at REEDS.jobs.
For over 70 years, we’ve brightened the day for millions of customers with fine jewelry and watches. From a gift for Mom to the diamond ring that starts a life journey, REEDS associates get to work in a job where our mission is selling happiness.
Family owned since 1946, we operate approximately 70 REEDS Jewelers stores and Pandora stores in 13 states, and a leading jewelry e-commerce website REEDS.com.
For more information about REEDS, our retail and corporate career tracks, our headquarters city of Wilmington, North Carolina, or to contact our Human Resources team, visit our Careers site at REEDS.jobs.
