Manager, International Communications

Job description

Inspire Brands is seeking a Manager, International Communications, to serve as a strategic communications partner to our international business which oversees more than 10,000 locations outside the U.S. This role sits at the intersection of corporate communications and internal communications, supporting an expanding international portfolio of iconic brands. This position is a balance between internal and external communications, requiring a communicator who can seamlessly operate across both disciplines, shaping how we engage team members and franchisees, while also elevating and protecting Inspire’s reputation externally across global markets. The ideal candidate is a strategic thinker and hands-on operator who thrives in a fast-paced, global environment and understands how communications drives business outcomes, from alignment and engagement to media positioning and market expansion. This position is an onsite 80% role at the Atlanta Global Support Center. Responsibilities Corporate & External Communications Own and execute international communications strategy, elevating Inspire and our brands across global markets and stakeholders. Lead proactive storytelling and earned media efforts that showcase international growth, market expansion, and brand innovation. Earn visibility for major business milestones, including market entries, development agreements, restaurant openings, partnerships, and launches. Develop and approve key external communications, including press releases, Q&As, talking points, spokesperson briefs, and reactive statements. Serve as a communications advisor to the International Leadership Team on media engagements, speaking opportunities, and reputational considerations. Lead communications planning for major milestones and global initiatives across markets and regions. Partner with regional leaders, franchisees, and agency partners to drive consistent and locally relevant communications. Support issues management and crisis communications. Drive external visibility through earned media, executive platforms, and corporate social channels. Internal & Franchisee Communications Develop internal communications strategies that support business priorities, international growth, and enterprise initiatives. Create scalable communications frameworks for international teams, franchisees, and licensees. Translate complex business strategies into clear, actionable communications for global stakeholders. Create executive messaging, leadership communications, and enterprise updates. Partner with International leadership to strengthen communication effectiveness across markets and audiences. Lead communications for organizational changes, strategic initiatives, town halls, and franchise conventions. Manage and evolve internal communications channels and programs to maximize reach and engagement. Measure communications effectiveness and use insights to improve impact. Ensure communications are culturally relevant and resonate across diverse global markets. Strategic Advisory & Cross-Functional Leadership Serve as a trusted communications advisor to the International Leadership Team, providing counsel on messaging, positioning, and stakeholder engagement Translate the company and leadership strategy into durable communications frameworks executed consistently across markets Partner cross-functionally with Marketing, Communications, Operations, Development, Legal and Brand teams to ensure aligned, integrated communications Proactively identify opportunities where communications can drive greater alignment, engagement, or business impact Represent communications strategy and performance in leadership forums and cross-functional settings Maintain and evolve communications best practices, frameworks, and standards across the international organization Leverage data, insights, and emerging tools to improve communications effectiveness, including AI-enabled content creation and workflow optimization Qualifications Experience 6+ years of experience in corporate communications, public relations, internal communications, or integrated communications Experience supporting global or multi-market organizations strongly preferred Proven ability to operate across both internal and external communications disciplines Experience working in complex, matrixed environments with multiple stakeholders Background in restaurant, retail, hospitality, franchising, or consumer brands is a plus Required Knowledge, Skills, or Abilities Internal & Corporate Communications Execution - Strong writing and editing skills, with experience developing clear, engaging communications for both internal (employees, franchisees) and external audiences Executive Communications Support - Ability to draft and refine messaging for senior leaders, including talking points, presentations, and key announcements Project Management & Campaign Execution - Proven ability to manage multiple communications initiatives simultaneously, coordinating timelines, stakeholders, and deliverables Cross-Functional Collaboration & Stakeholder Management - Ability to work effectively across teams and build strong relationships to align messaging and execution Measurement & Continuous Improvement - Familiarity with tracking communications effectiveness and applying insights to improve performance over time Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.