Manager, Medical Information

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Job Description Your Role at Baxter This is where your work saves lives As the Manager, Medical Information you will serve as a subject matter expert for the assigned product line/ therapeutic area(s) in Hospital Products. The Manager, Medical Information will have clinical knowledge of Baxter products and therapies and is responsible for all aspects of Medical Information support for these products as assigned. What you'll be doing: ​Manage Medical Information (MI) inquiries, including escalations. Research, respond, and document inquiries received, in accordance with FDA guidelines for the dissemination of MI. Provide accurate and timely clinical, medical, and scientific information upon the unsolicited requests of external healthcare professionals and customers, as well as internal Baxter functional areas. Create and maintain standard response documents, and other correspondences that are necessary to respond to the requests of internal and external customers, within the Medical Information Content Management system. Assess and present VOC to cross functional stakeholders. Identify market trends, customer needs, and changing clinical practice and communicate back to therapeutic area stakeholders. Participate in the planning, development, and execution of medical information to support product launches. Participate in initiatives that improve and streamline current processes within Medical Information to improve medical communication services to internal and external customers. Maintain current familiarity of published medical literature relating to product lines so that information can be provided to the business unit relating to clinical trends and the potential impact on product lines. Represent Medical function to review and approve US Advertising and Promotion material (including brochures, sales training material, etc.) ensuring that the medical and/ or scientific information is medically accurate, not misleading, medically relevant, well substantiated with rigorous scientific data, balanced with appropriate risk and benefit information, and is consistent with approved product labeling. Maintain current knowledge of FDA requirements as related to the Medical review component for US Advertising and Promotion. Develop/execute internal and external education/training programs with respect to medical/clinical issues within the product line/therapeutic area. Assist Baxter’s regulatory and Quality groups by providing clinical input and support into the evaluation of product complaints and adverse events when requested. Provide support for medical information booths at conferences. What you'll bring: Clinically skilled & licensed Pharmacist. Experience in home infusion pharmacy preferred. Minimum 5 years clinical experience. Strong knowledge and / or experience with Baxter products and competitive products is helpful. Excellent medical writing and oral communication skills. Ability to search and summarize medical literature/data accurately and appropriately. Solid knowledge and ability to apply FDA regulations for medical communications. Excellent presentation and teaching skills. Excellent interpersonal skills and a demonstrated ability to manage conflict situations as well as a demonstrated record of responsible actions. Self-motivated with exceptional follow-through. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $128,000 to $176,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonus. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. ​ Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #LI-MS1 US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .