Manager Middleware Platform

Job Description Job Description: Manager, Middleware Platform You will be working on a 100% remote office schedule as part of Fidelity’s dynamic working arrangement. Current work authorization for Canada is required for all openings. At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally. Business Overview Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms. For more information about Fidelity Clearing Canada, please visit Position Overview The Manager, Middleware Platforms, reporting into the Director, Technical Architecture, serves as the operational leader and technical owner of the enterprise integration and messaging platforms (e.g., Boomi, Solace). The role oversees a team of middleware specialists and is accountable for platform lifecycle management, roadmap execution, integration/API governance, and stewardship of the company’s API estate. This position works closely with business units, architecture, security, infrastructure, product teams, and clients to ensure the platform evolves to meet organizational needs while maintaining reliability, security, and scalability. What You Will Do Lead, mentor, and develop a high-performing group of middleware experts while managing capacity, prioritization, and clear performance and development expectations Coordinate the delivery and operational support of integration and API solutions across business units and client environments. Encourage a culture focused on defect-free outcomes, ensure incidents are resolved on time and SLAs are met, and continually improve reusable patterns, guidelines, and support processes. Own the full lifecycle of data exchange and communication platforms—managing upgrades, patching, capacity planning, performance optimization, and documentation—while ensuring enterprise standards for availability, security, compliance, and scalability, providing reporting dedicated to critical issues, and partnering with vendors on customer concerns and long‑term planning. Lead integration and API governance by ensuring alignment with enterprise architecture, managing the full API lifecycle—including versioning, documentation, and usage reporting—and ensuring all integrations comply with data privacy, security, regulatory, and architectural requirements. Partner with Architecture on solution design and platform evolution, collaborate with Security, Data Privacy, Compliance, Infrastructure, and Application teams to ensure high‑quality end‑to‑end delivery, and engage with business units, product teams, and clients to understand needs, manage expectations, and provide clear reporting Adhere to enterprise risk frameworks and controls by completing all required risk activities on time, ensuring middleware platforms meet all security, risk, and audit requirements, and maintaining zero high‑risk findings through timely remediation of any identified gaps. What We’re Looking For University degree, preferably in Computer Science, Engineering, or equivalent experience 5+ years’ experience with integration technologies. 3+ years of people management experience. Experience with enterprise integration technologies and shared-service delivery. 3+ years in an iPaaS, ETL, or ESB environment (e.g., Boomi, Solace). Solid understanding of APIs (REST, SOAP) and event‑driven architecture. Experience managing platform lifecycle activities and integration governance. Experience working with multiple business units and managing vendor relationships. Experience driving compliance with technical standards. Nice to Have: Financial services experience. Boomi or Solace certifications. The Expertise You Bring Proven leadership skills that enable guiding technical teams, enforcing quality, and promoting a zero‑defect culture. Excellent collaborator management, capable of negotiating priorities and building positive relationships. Strong technical expertise in integration technologies (Boomi, Solace, or equivalents). Deep understanding of API management and event‑driven architectures. Strong understanding of cloud, hybrid, and on‑prem infrastructure models and enterprise architecture principles. Solid knowledge of enterprise IT processes including change, incident, and problem management. Strategic planning capability with the ability to influence and drive strategic direction. Highly organized, self‑directed, and able to work effectively under pressure. Fidelity Canada is an equal opportunity employer. Total Rewards That Reflect Your Impact We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow. For this role, your total rewards include: Base Salary and Discretionary Performance Bonus : A competitive annual range of $164,000 to $182,000 , based on your experience and qualifications. RRSP Contribution : After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required. We’re proud to offer a compensation package that aligns with provincial pay transparency requirements . This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference. Some of the ways we’ll help you feel valued and supported as part of our team: Flexible working arrangements - 100% remote, hybrid, and in office options Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy Parental leave top-up to 100% of your salary for a period of 25 weeks Up to $650 for home office equipment Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice Diversity and inclusion programs, including an active network of Employee Resource Groups professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years. We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions Fidelity Canada is an equal opportunity employer Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground. Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at . No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted. Why Work at Fidelity? We are proud to be recipients of the following: Awards • Canada's Top 100 Employers o Greater Toronto's Top Employers o Canada's Top Family-Friendly Employers o Canada's Top Employers for Young People • Great Place To Work® Certified o Best Workplaces for Inclusion o Best Workplaces for Mental Wellness o Best Workplaces for Today's Youth o Best Workplaces for Women o Best Workplaces in Financial Services & Insurance o Best Workplaces in Ontario o Best Workplaces with Most Trusted Executive Teams • LinkedIn Top Companies in Canada • Human Resource Director (HRD) - Best Place To Work o HRD - 5-Star Benefit Program o HRD - 5-Star Diversity & Inclusion Employer Designations • Canadian Compassionate Companies – Certified • Benefits Canada's Workplace Benefits Award - Future of Work Strategy • TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting • Canadian HR Reporter's Most Innovative HR Team