Manager, Mobile Mortgage

Job description

If you are looking to excel and make a difference, take a closer look at us… Responsibilities: - Deliver sales excellence in identifying and meeting the needs of the target customers. - Consistently meet and exceed monthly sales targets. Ensure self-discipline on daily individual sales activities (i.e.: approaching customers, prospecting, cold calling, conducting presentation...) to achieve consistent sales results. - Diligence in helping line manager to maintain and to develop business relationship with partners (i.e.: auto dealers, property brokers…). - Conduct high sales quality standard by adhering to internal/external sales quality standard. - Continuous improvement in the depth and breadth of product knowledge and skill set across product range via various learning aids (i.e.: on-job-training, coaching, in house training...) - Produce work of a high standard of quality, efficiency and accuracy in daily operations. - Ensure all applications/credit papers submitted for approval are completed to a high standard in all respects. - Handle customers’ complaints (if any) properly and promptly, and within regulated internal responding time. - Comply strictly to internal/external regulations relating to banking operation - Assist time to time on reports & statistics, i.e.: market update/survey of product trends and competition. Requirements: - Graduate from University or College (main subject: banking, finance, accounting, English, Marketing) - Good communication skills - Fluency in English is advantaged - At least 2 years working experience with minimum 12 months in a related field/experience - Strong sales skill, sound communication/negotiation/presentation skills and excellent customer service orientation. - Deliver excellence service quality - Ability to work independently as well as to work in a team - Ability to handle multitask and to work under pressure About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now.