Manager of Airport Services- Denver International Airport

About Our Job With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. What We Offer The City and County of Denver offers a competitive salary commensurate with education and experience. New hires are typically brought into the organization between $101,050-$140,000. We also offer generous benefits for full-time employees which include but are not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date Location & Schedule In this position you can expect to work on site Monday- Friday, standard business hours, at Denver International Airport. This position may require schedule adjustments that fall within irregular business hours to help support the airport services operations. Who We Are & What You’ll Do About DEN Since opening on Feb. 28, 1995, Denver International Airport (DEN) has become one of the world’s busiest airports. In 2025, 82,427,962 passengers passed through DEN, making DEN 4th busiest airport in the U.S. and the world’s 10th busiest airport. DEN is Colorado’s primary economic engine, generating $47.2 billion in annual economic impact for the state. At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and strive to keep Equity, Diversity, Inclusion & Accessibility (EDIA) at the center of all that we do. Our Airport Services Team is currently seeking two outstanding Managers to join our leadership! These Managers will either oversee Administration or Compliance. Both reporting to the Director of Airport services, these positions will be responsible for the following areas of expertise: Manager of Compliance: This position oversees the personnel, processes, and performance monitoring activities that ensure contracted maintenance support and operational services are delivered in accordance with established scopes of work, contractual requirements, service standards, budgets, and organizational expectations. This position requires a strong understanding of contract lifecycle management, project and program management, vendor management, budget oversight, and operational compliance. The manager ensures contract requirements, scopes of work, performance measures, and compliance activities are effectively incorporated into daily program oversight to support operational continuity and accountability in contract management. Reporting to the Director of Airport Services, the manager supervises Program Administrators/Managers, Contract Compliance Coordinators, and designated compliance leads. The role establishes consistent compliance management practices, prioritizes resources, monitors program and contractor performance, and leads efforts to identify operational risks, address service deficiencies, and implement corrective actions. The manager works collaboratively with trade superintendents, operational supervisors, Contract Administration, Procurement, Finance, vendors, and other airport stakeholders. The compliance function provides independent monitoring, performance verification, program oversight, and accountability. At the same time, trade leadership and designated technical subject-matter experts retain responsibility for technical direction, specialized maintenance decisions, and field execution. Manager of Administration The position requires a strong understanding of contract lifecycle management, public-sector procurement processes, contract administration, budget development and monitoring, financial oversight, and supervisory management. The manager oversees the administration and management of a diverse portfolio of maintenance and operational service contracts, ensuring timely procurement coordination, effective contract administration, accurate invoice processing, expenditure tracking, and proactive monitoring of contract capacity and funding availability. The manager ensures the team consistently follows business processes and that contract administration activities effectively support operational continuity and fiscal accountability. Reporting to the Director of Airport Services, the manager directly supervises Contract Administration Supervisors and Contract Administrators. The role establishes consistent contract administration practices, balances workloads and priorities, and serves as a key liaison among operational stakeholders, project and program managers, Procurement, Finance, vendors, and divisional leadership. The manager provides administrative oversight of contracts, while trade superintendents, operational managers, and designated technical subject-matter experts retain responsibility for technical direction, field execution, and acceptance of specialized work. Key Responsibilities will include: Apply an extensive understanding of the contract lifecycle, including procurement planning, scope development, contract startup, administration, modifications, renewals, and closeout, to support effective program implementation, compliance monitoring, and operational continuity. Evaluate scopes of work, contract requirements, service-level agreements, performance specifications, and deliverables to establish appropriate compliance monitoring methods, inspection requirements, reporting expectations, and accountability measures. Oversee vendor performance management, including compliance inspections, service evaluations, performance reviews, deficiency documentation, corrective action monitoring, and verification that contracted services meet established expectations. Identify deficiencies, recurring performance concerns, scope gaps, and operational risks; coordinate corrective action plans with appropriate stakeholders and escalate matters requiring contractual, technical, financial, or leadership decisions. Coordinate with trade leadership, operational supervisors, project and program managers, and vendors to ensure compliance monitoring supports daily operations without assuming responsibility for specialized technical direction or field execution. Support emergency preparedness, operational continuity planning, service transitions, and other assigned Airport Maintenance priorities. Develop standardized contract files, checklists, trackers, reporting tools, procedures, and internal controls to strengthen consistency, audit readiness, and traceability. Develop regular budget and contract portfolio reports and dashboards tracking expenditures against approved budgets, capacity utilization, forecasted needs, procurement milestones, invoice processing, upcoming expirations, and administrative risks; escalate exceptions and recommend corrective action for the airport services portfolio. Partner with trade leadership, project and program managers, vendors, Finance, Procurement, and the compliance team to resolve administrative issues and support uninterrupted service delivery. What You'll Bring We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. Our ideal candidate is an experienced supervisor and operational manager who has led professional teams, managed contract administration/compliance functions, program management and demonstrated sound budget management, financial monitoring, and public-sector procurement judgment in a complex service environment. The successful candidate demonstrates a comprehensive understanding of contract administration, program administration and compliance, procurement processes, contract lifecycle management, and financial oversight within a complex operational environment. This individual can effectively translate contractual requirements, organizational priorities, and operational needs into structured administrative processes that support timely procurement, accurate invoicing, budget monitoring, contract capacity management, performance management and regulatory compliance. The ideal candidate demonstrates sound judgment, strong leadership and supervisory capabilities, financial acumen, exceptional organizational skills, and the ability to manage competing priorities, resolve complex administrative challenges, and collaborate across multiple functional areas to support efficient and uninterrupted operations in a 24/7 airport environment. Our ideal candidate has some or all the following experience, skills, and characteristics: Demonstrated supervisory experience leading professional employees, project or program teams, and/or operational compliance personnel, including performance management, coaching, workload planning, accountability, and employee development. Managing compliance, quality assurance, contract performance monitoring, or operational oversight functions within complex service, facilities maintenance, aviation, municipal, or public-sector environments. Project and program management, including planning, implementation, scheduling, resource allocation, milestone tracking, risk management, budget monitoring, and performance evaluation. Vendor management, including contractor accountability, service-level monitoring, performance evaluations, deficiency resolution, corrective action verification, and stakeholder coordination. Budget development support, expenditure monitoring, cost analysis, resource planning, contract capacity awareness, and identification of financial risks affecting program delivery. Interpreting scopes of work, performance specifications, service-level agreements, and contract requirements to develop effective compliance monitoring and operational accountability processes. Public-sector procurement coordination, solicitation support, contract lifecycle administration, amendments, renewals, and closeouts. Administering multiple service, facilities maintenance, aviation, or municipal contracts with differing scopes, pricing models, and operational requirements. Creating standard procedures, contract dashboards, performance measures, and risk-based escalation practices Using Microsoft 365, SharePoint, Excel, Power BI, Maximo, Workday, or comparable project, program, compliance, financial, and performance management systems. Continuous improvement methodologies, including Lean Six Sigma, process improvement, performance optimization, and organizational change management. Demonstrated ability to exercise sound judgment, prioritize competing operational needs, resolve complex problems, and lead teams in a 24/7 service environment. Required Minimum Qualifications Education requirement: Bachelor's Degree in a related field based on a specific position(s). Experience Requirement: Three (3) years of experience at the type and level of functional or operational management, which must have included management of professional individual contributors. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements. License/Certifications: By position, requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment. Internal Candidates Only: Please note that probationary employees are not eligible to apply to open positions until they’ve successfully passed probation. Please only apply if you have already passed probation. Required Documents Please submit the following to be considered for this position: Resume Cover letter specifying which Manager role you are most interested in (Administration or Compliance) Application Deadline This position is expected to stay open until 11/12/2026. Please submit your application as soon as possible and no later than 11/11/2026 at 11:59 PM. FBI Background Check : FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. Snow / Emergency Duties : Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts About Everything Else Job Profile CA2750 Manager To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $101,050.00 - $166,733.00 Target Pay $101,050 - $140,000/based on education and experience Agency Denver International Airport Redeployment during Citywide Emergencies City and County of Denver e mployees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact with three business days’ notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish.