Manager of DC Loss Prevention and Safety

Job description

At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: Specific Functions: • Maintains communication with the DC Mgt & Corporate LP to determine departmental direction. • Responsible for hiring, training and developing the Loss Prevention staff. • Manage the front entrance/receptionist area. • Manage the Guard Shack duties and responsibilities. • Coordinates overall security of property and personnel. • Responsible for organizing, tracking and distribution of Loss Prevention supplies. • Responsible for ensuring the security systems are working properly. • Responds to burglar and fire alarm calls. • Responsible for opening and closing the building when necessary. • Manage the Trailer Seal Program to ensure the delivery integrity of store freight. • Conduct surveys of any perspective 3rd party facility to assess potential liabilities. • Set goals for development & conduct performance evaluations for LP associates in distribution. • Provide coaching and feedback to help associates achieve goals and reach their maximum potential. • Develop schedules and track attendance for the LP department. • Assist in development of annual budget and continuous monitoring of the budget. • Conduct new-hire orientations for warehouse associates. • Conduct weekly/quarterly loss prevention audits to ensure a safe and secure work environment. • Supervise, coordinate, and conduct various audits to ensure inventory integrity. • Supervise LP Associates and 3rd party guards. • Participate in District & Regional LP and Operational conference calls. Training: • Conduct New Hire Orientation. • Ensure LP team is successful by continuous improvement of ideas and procedures. • Build constructive & effective relationships w/ 3rd party facility that DSG will use to warehouse merchandise. • Demonstrates drive and determination to ensure that the LP department’s responsibilities such as: Security of the Building, Accurate Audits and Inspections, Investigations and other assigned projects are completed in a timely and efficient manner. Loss Prevention Audit Process / Inventory Process: • Conduct daily Loss Prevention audits at the Distribution Center. • Conduct Monthly DC Assessments • Manage inventory preparation at the Distribution Center. • Manage Inventory Responsibility Checklist at the Distribution Center. New Store Responsibilities: • Manage the process of Loss Prevention security products for new stores. • Monitor new store merchandise distribution. Investigations: • Respond to and investigate all instances of suspected associate dishonesty. • Investigate incidents of reported trailer/cargo thefts. • Work with 3rd party carriers to minimize and resolve inbound/outbound freight losses. • Conduct dishonest associate interviews as needed. • Investigate external theft issues as needed. • Resolve issues that involve the flow of goods to the stores. • Work with the DLPM’s and RLPM’s to resolve any issues with stores freight. • Investigate inventory discrepancies within the DC. • Work with the Transportation Department to ensure the arrival of freight to stores. • Work w/ various law enforcement agencies to resolve theft issues involving inbound & outbound deliveries. • Partner with Human Resources as required. QUALIFICATIONS: Bachelor's Degree 1-3 years of experience, including 1-2 years of loss prevention experience preferred VIRTUAL REQUIREMENTS: At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification . If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!