Manager of Strategic Events

Job description

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of Strategic Events based in United States.** This role leads the strategy, planning, and execution of high-impact events for sophisticated enterprise clients. You will act as a trusted strategic advisor, combining exceptional event delivery with strong business and commercial insight. The position sits at the intersection of client partnership, operations, technology, and growth, requiring close collaboration across teams and geographies. You will oversee complex event portfolios while identifying opportunities to improve processes, strengthen service, and expand account value. The role also involves senior-level client engagement, partner management, reporting, and end-to-end operational oversight. Success requires an influential, highly organized leader who can manage pressure, build trusted relationships, and consistently deliver outstanding client experiences. ### Accountabilities: - Lead the planning and flawless execution of sophisticated, senior-level events, ensuring every engagement reflects high standards of quality, service, and client expectations. - Serve as a strategic advisor on meetings strategy, process optimization, technology infrastructure, and operational decisions while developing a deep understanding of client priorities and business objectives. - Build and maintain trusted relationships with senior client stakeholders and key partners, using strong business insight to identify growth opportunities and strengthen service delivery. - Coordinate seamlessly across diverse internal teams, functions, geographies, and cultures to ensure cohesive event execution, alignment, and consistent quality across portfolios. - Lead collaborator calls, maintain visibility across multiple events, and provide guidance to travel support agents on group communications, travel logistics, and customer requirements. - Manage end-to-end event operations, including pipeline updates, spend monitoring, infrastructure planning, room block negotiations, hotel logistics, and US time-zone coverage for event coordination and customer inquiries. - Drive operational improvements and data integrity by partnering with global services teams, establishing reporting frameworks, identifying efficiencies, and maintaining clear communication with clients and external partners. ### Requirements: - 8+ years of customer-facing experience supporting Fortune 100 organizations, with a demonstrated history of successfully managing sophisticated, high-stakes client relationships. - Proven senior-level expertise in event planning and delivery, including the ability to manage complex portfolios, multiple stakeholders, and high-visibility engagements. - Deep understanding of business travel operations, industry practices, meeting logistics, and the commercial dynamics associated with enterprise client accounts. - Strong commercial acumen with the judgment and diplomacy required to navigate sensitive client relationships, strategic account considerations, and business development opportunities. - Exceptional collaboration and influencing skills, with the ability to work effectively across functional areas, geographic regions, and diverse cultures. - Demonstrated ability to deliver results under pressure while maintaining operational quality, client satisfaction, and attention to detail across competing priorities. - Outstanding communication, relationship-building, time management, and problem-solving capabilities, combined with a strategic mindset and the ability to balance hands-on execution with broader business growth objectives; candidates based in the Eastern time zone are strongly preferred. ### Benefits: - US national base salary range of $88,200 to $163,800, with the final offer based on factors including role scope and complexity, relevant experience, skills, knowledge, and work location. - Eligibility for a discretionary annual bonus based on individual and organizational performance. - Flexible benefits designed to support health, financial security, family needs, and overall well-being, including health and welfare insurance and retirement programs. - Parental leave, adoption assistance, and wellbeing resources to support employees and their families. - Travel perks providing access to deals from major travel providers across flights, hotels, cruises, car rentals, and other travel services. - Access to more than 20,000 learning courses, leadership development programs, and opportunities for continued professional growth. - An inclusive and collaborative work environment with employee inclusion groups and opportunities to connect, learn, and contribute across a global organization.