Manager of Workforce Programs

Agency State Bureau of Investigation Division SBI Director's Office Job Classification Title Agency HR Consultant III (NS) Position Number 60010145 Grade NC18 About Us The State Bureau of Investigation’s mission is to serve Sheriffs, Police Chiefs, and District Attorneys as well as State and Federal partners, by investigating crimes and providing technical assistance in order to increase public safety for the citizens of the state of North Carolina. The SBI does so by conducting criminal investigations of allegations in areas of jurisdiction including narcotics, arson, election laws, misuse of state property, environmental crimes, human trafficking, child sexual abuse in day care centers, and threats made against public officials. The SBI provides support to local agencies related to computer crime investigations, use of force investigations, deaths in custody, crime scenes, financial crimes, missing and endangered persons, public corruption, cold cases, K9, special response team, bomb squad, and air wing. The SBI serves as North Carolina's repository of information on criminal history records, fingerprint identification, expungements, sex offender registry, and concealed handgun permits. The SBI manages the North Carolina Information Sharing and Analysis Center (ISAAC), which is the fusion center for the state of North Carolina, as well as the Behavioral Threat Assessment Unit, which assesses and manages threats of mass violence. Description of Work Primary Purpose of Position: The NC State Bureau of Investigation (SBI) is seeking a customer-service driven and dynamic leader to serve as The Manager of Workforce Programs. This new position on our team is responsible for managing and overseeing a broad range of Human Resources programs that support SBI employees and supervisors throughout the employment lifecycle. The Manager of Workforce Programs directly supervises an Agency HR Consultant I and an Administrative Officer I, providing day-to-day leadership, work assignments, coaching, workload management, professional development, and performance oversight. Key Responsibilities include but are not limited to: - Serve as the agency’s lead employee relations consultant, providing guidance on performance and conduct concerns, disciplinary actions, workplace investigations, grievances, accommodations, workplace conflict, and other complex personnel matters. - Administer the agency’s performance management program, including employee work plans, annual performance evaluations, performance improvement, coaching, documentation, and compliance with applicable requirements. - Manage and oversee workforce programs, including benefits, leave, workers’ compensation, retirement, time administration, temporary employment, learning management, and sworn employee compliance programs. - Coordinate staff and leadership development initiatives, including identifying training needs and developing and delivering HR and supervisory development programs. - Supervise and develop assigned HR staff, including establishing priorities, assigning and reviewing work, providing coaching and guidance, and monitoring employee performance. - Collaborate with agency leadership, managers, and supervisors to address workforce needs, improve HR processes and services, promote consistent application of policies, and support effective workforce management. Knowledge Skills and Abilities/Management Preferences ** Internal State Government Posting – Only current permanent and temporary NC State Government and/or University employees or layoff candidates with the State of North Carolina eligible for RIF priority reemployment consideration as described by G.S. 126 may apply.** Salary Range: $63,927 - $95,000 Salary will be based on relevant qualifications, internal equity, and budgetary considerations for the advertised position. IMPORTANT NOTE: This posting closes at 11:59:59 PM the night BEFORE the End Date listed. The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. Management also prefers: Demonstrated experience providing consultation and guidance on complex employee relations matters, including performance management, disciplinary actions, workplace investigations, conflict resolution, grievances, and interpretation of HR policies. Strong knowledge of federal and North Carolina employment laws and Office of State Human Resources (OSHR) policies, with demonstrated ability to interpret and consistently apply laws, policies, and procedures to complex personnel matters. Demonstrated experience supervising, coaching, or leading professional and/or administrative staff, including assigning and prioritizing work, monitoring performance, and supporting employee development. Demonstrated experience developing and delivering training, guidance, or resources for managers and employees, particularly in areas such as employee relations, performance management, leadership development, or Human Resources policies. Demonstrated experience managing or administering multiple Human Resources programs, with the ability to balance competing priorities, evaluate program effectiveness, and implement process improvements. This is a full-time position (40 hours per week) with Benefits . Click here to see the Total Compensation Calculator Non-Sworn/Administrative Background Statement: Selected candidates will undergo and must successfully complete a comprehensive background investigation which includes: credit and arrest checks; interviews with associates, personal and business references; verification interviews of employers; verification of education achievement; urinalysis drug screening; and submission of fingerprints. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree, typically in Human Resources or related field from an appropriately accredited institution AND 4 years of experience required; OR high school or General Educational Development (GED) diploma AND 6 years of progressive experience in Human Resources; OR equivalent combination or education and experience. The Human Resources Division (HR) provides strategic human resources leadership and comprehensive personnel services that enable the North Carolina State Bureau of Investigation (SBI) to recruit, develop, support, and retain a highly qualified workforce. HR ensures compliance with federal and state employment laws, Office of State Human Resources (OSHR) policies, and agency directives while delivering effective human resources programs and services that promote operational excellence, workforce readiness, employee engagement, and organizational effectiveness. Through policy administration, talent management, employee relations, compensation and classification, benefits administration, performance management, staff development, and the strategic use of technology, the Human Resources Section advances the SBI's mission by fostering a professional, compliant, and high-performing workforce. The North Carolina State Bureau of Investigation (SBI) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. SBI supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. Application Process Please visit How Do I Get the Job for tips and guidelines on applying for State jobs. Be sure to complete the application in full . In order to receive qualifying credit for all your work history and credentials, applicants must complete their entire work history and education on the application. Workday allows you to populate your profile and applications with information automatically pulled from your resume or LinkedIn profile, but you must upload this information and ensure its accuracy. Resumes are not accepted in lieu of the application, and “See Resume” is not acceptable in application fields. Any information omitted from the actual application will not be considered for qualifying credit. It is OK to attach a resume, but make sure all pertinent information is listed on the application form. All applications must be submitted by 11:59 PM on the closing date. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. If you earned a foreign degree, you must attach your official evaluation for U.S. equivalency to your application to receive credit for your degree as foreign degrees require an official evaluation for U.S. equivalency. If you do not attach, Human Resources cannot verify your degree equivalency to give you credit for salary qualification purposes. There are several organizations that perform this specialized service listed on the National Association of Credential Evaluation Services (NACES) website: . If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more. Certified Positions Applicants applying for positions certified through the North Carolina Department of Justice - Criminal Justice Education and Training Standards Division can find specific certification requirements here . Per North Carolina General Statute 143B-1209.54 , applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the Federal Bureau of Investigation's Next Generation Identification (NGI) System and Criminal Justice Record of Arrest and Prosecution Background (Rap Back) Service . This is in addition to submitting fingerprints during the application process. Veteran’s and National Guard Preference Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), SBI is committed to the full inclusion of all qualified individuals. As part of this commitment, SBI will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Employment Eligibility It is the policy of the State of North Carolina and NC SBI that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). CONTACT INFORMATION: N.C. State Bureau of Investigation Human Resources 3320 Garner Road Raleigh, NC 27610 EEO Statement T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Melissa Riley Recruiter Email: