Manager Operations Management (d/f/m)

Job description

4flow – that’s over 1, 5 00 team members at more than 20 locations worldwide. We are one of the market leaders in logistics optimization, combining logistics consulting, logistics software, 4PL services, and logistics research in an innovative business model. W hat your new challenge will look like Lead and develop on-site and off-site logistics specialists and coordinators to ensure the successful execution of daily operations. Ensure high-quality transportation processes for our customers, with a strong focus on on -time delivery. Manage and optimize road in bound transportation from suppliers to customer ’s plants and road out bound (empties) transportation from plants to suppliers . Oversee the daily flow of goods and ensure effective exception management that meets our customers’ expectations. Drive the continuous improvement of operational processes and identify opportunities to increase quality and efficiency. Communicate regularly with customers on operational status and act as the second-level escalation contact for execution topics. Collaborate closely with other internal stakeholders to b ring the different teams ’ /colleagues ’ viewpoints together that en sure best service quality and enable joint success. Why you belong at 4flow: You have a university degree, relevant professional experience and sound knowledge of transportation management in automotive road freight. You bring more than two years of experience in leading and developing a team. You are results-driven, customer- oriented and confident in managing stakeholders in a professional manner. You adapt quickly to new situations and peak operational periods, maintain a structured and solution-oriented approach in demanding situations, and effectively prioritize tasks. You have strong analytical, communication and leadership skills, combined with empathy and the ability to listen. Fluency in English and German is required . You enjoy working in a dynamic, virtual and international l ogistics environment and are proficient in Microsoft Office. Why 4flow? Broad industry insights: Diverse portfolio of leading customers from various industries Work-life balance: Flexible hours and remote work options Professional development: Multiple career path opportunities within a fast-growing global company Mobility & fitness: Flexible mobility budget and subsidized membership with Urban Sports Club Learning & growth: Individual training budget and access to LinkedIn Learning Workation: Option to work abroad for up to 90 days per year within the EU Ready for 4 flow ? We look forward to your application! We are committed to equal opportunities and welcome applications from all individuals, regardless of age, gender, origin, disability, sexual orientation, religion, or any other legally protected characteristic.