Manager, People Operations

Job description

WHO WE ARE Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares - 100% company-paid insurance premiums for employee medical, dental and vision plans. - 401(k) plan that matches 100% up to 4%, with immediate vesting - Professional Development Reimbursement of $2,500 each year - 11 Holidays + Paid Time Off Accrual + Rollover Plan - Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year - $500 stipend for remote office setup in first year + $400 each following year - Internet reimbursement up to $75 per month - Gym membership reimbursement up to $50 per month - Company paid Wellable subscription Join Vultr Vultr is seeking a Manager, People Operations to lead the infrastructure, systems, and operational execution of our People function in a fast-paced, high-growth environment. In this role, you will own the operational backbone of the People organization, ensuring payroll, benefits administration, HR systems, compliance, and employee data processes are accurate, scalable, and efficient. You will design and optimize the systems and workflows that enable a high-quality employee experience and support company growth at scale. The ideal candidate is highly analytical, systems-oriented, and operationally strong, with deep experience building and managing People Operations infrastructure in a scaling organization. You are detail-oriented, process-driven, and comfortable working cross-functionally with various departments. This role is focused on building and running a best-in-class People Operations engine, and not employee relations or HR business partnering. Team & Reporting Structure This role reports to the VP, People Operations and directly manages a team of three: a Sr. Payroll & Benefits Specialist, a Payroll & Benefits Specialist, and a Coordinator for onboarding and employee experience. As the People Operations function matures, these areas may be broken out into dedicated centers of excellence. Key Responsibilities PEOPLE OPERATIONS LEADERSHIP & EXECUTION - Manage the People Operations function, including payroll operations oversight, benefits administration governance, HRIS management, and employee data integrity - Serve as operational owner for employee lifecycle processes including onboarding, changes, and offboarding workflows - Monitor operational performance of People systems and workflows, ensuring scalability, accuracy, and efficiency PAYROLL, BENEFITS & VENDOR OVERSIGHT - Ensure accurate, timely, and compliant execution of all payroll and benefits-related processes as an oversight with the Sr. Payroll & Benefits Specialist leading the day to day execution - Ensure payroll processes are accurate, compliant, and aligned with internal controls and external regulatory requirements - Oversee benefits administration processes and vendor relationships in partnership with brokers and external providers - Support annual open enrollment planning, system readiness, and benefits program execution - Ensure payroll and benefits systems are properly configured, integrated, and maintained TALENT MANAGEMENT & EMPLOYEE EXPERIENCE - Support performance management processes, talent reviews, and succession planning initiatives in partnership with the Senior People Business Partner - Partner with leadership to strengthen employee engagement and organizational health - Collaborate with Talent Acquisition and onboarding teams to ensure a strong candidate and new hire experience - Contribute to the design and continuous improvement of scalable people programs and practices SYSTEMS, DATA & PROCESS OPTIMIZATION - Own and optimize the HR technology stack (HRIS, payroll systems, benefits platforms, and workflow tools) - Ensure accuracy, integrity, and consistency of employee data across all systems - Design, implement, and continuously improve People Operations workflows and automation - Develop reporting frameworks and dashboards to support People Operations visibility and decision-making - Lead system enhancements, integrations, and process improvements in partnership with cross-functional stakeholders COMPLIANCE & RISK MANAGEMENT - Ensure compliance with federal, state, and local employment laws across 39 states related to payroll, benefits, leave administration, and HR operations. - Monitor employment law changes and implement necessary updates to policies, procedures, handbooks, and HR practices. - Develop, maintain, and update HR policies and the Employee Handbook to ensure legal compliance and alignment with business needs. - Maintain audit readiness for payroll, benefits, HRIS, and employee records through effective controls and documentation. - Identify compliance and operational risks and implement corrective actions to mitigate exposure and maintain data integrity. - Support regulatory filings and reporting requirements, including EEO-1 and other federal and state compliance obligations. CROSS-FUNCTIONAL PARTNERSHIP & ENABLEMENT - Partner with Finance on payroll reconciliation, reporting, and general ledger alignment - Collaborate with Talent Acquisition, People Business Partners, and IT to ensure seamless employee lifecycle execution - Support People Business Partners by ensuring operational infrastructure enables effective employee experience delivery - Provide operational insights and recommendations to People leadership to support scaling decisions Qualifications - 5–7+ years of experience in People Operations, HR Operations, Payroll Operations, or a related function - Strong experience managing HRIS, payroll systems, and benefits administration processes - Deep understanding of payroll operations, HR compliance, and multi-state employment regulations - Experience working closely with Finance and external vendors - Strong systems thinking with the ability to design scalable processes and workflows - High attention to detail with strong analytical and problem-solving capabilities - Strong organizational and project management skills with ability to manage multiple priorities - Excellent communication skills with ability to work cross-functionally in a fast-paced environment - High level of integrity and ability to handle sensitive and confidential information - Comfort operating in a high-growth, rapidly evolving organizational environment - Proven people leadership experience, including hiring, coaching, and developing a small team of specialists/coordinators, with the ability to grow and structure the team as the function scales Preferred Qualifications - Bachelor’s degree in Human Resources, Business Administration, Finance, or related field - Experience with BambooHR and ADP Workforce Now or similar HRIS/payroll platforms - Experience building or scaling People Operations functions in a high-growth or technology environment - HR (and payroll) certification (PHR, SHRM-CP, CPP, or FPC) preferred Compensation $100,000 - $125,000 This salary can vary based on location, years of experience, background and skill set. INCLUSION & PRIVACY We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy https://www.vultr.com/legal/privacy/.