Manager - Personal Financial Services Telemarketing (Business System)

Job description

If you are looking to excel and make a difference, take a closer look at us… Functional (job responsibilities) To draft and document user requirement, perform system test (UAT) and liaise with vendors/PMO for systems and infrastructure related matters. Seek opportunities by leveraging on technology capability. To facilitate incentive preparation and computation. Facilitate and liaise with GITA on network infrastructure, frontend system, backup management and capacity. Liaise with IT and vendors on problem solving and other IT activities. Provide support and training to internal and external users. Develop procedures and participate in the planning and testing of the company’s disaster recovery plan for computing services Managerial (team/group responsibilities) Work with Sales Managers on department IT related matters. Implement IT security standards and procedures. Organizational (organizational responsibilities) Ensuring department controls are in place and process flows are complying to audit, regulatory, and compliance. Respect the HLB culture & take an active role in the communities. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now.