Manager, Physical Security

Job description

The Manager, Physical Security plays a critical leadership role in safeguarding Inmar’s associates, visitors, assets, facilities, and operations. This position is responsible for the leadership, oversight, readiness, and continuous improvement of physical security operations while ensuring security practices effectively support the needs of the business. The Manager owns the effectiveness of the physical security function and is expected to demonstrate a high degree of judgment, accountability, urgency, and confidence in decision-making. This leader must be comfortable assessing situations quickly, making sound decisions with the information available, and taking appropriate action without unnecessary delay. Inmar operates in a dynamic environment where priorities, risks, technologies, and operational requirements can change frequently. The Manager must be able to rapidly adapt, overcome obstacles, reprioritize resources, and maintain effective security operations as circumstances evolve. This leader will develop and empower a highly capable security team, establish clear expectations and accountability, and build strong partnerships across the organization. Success in this role requires a leader who takes ownership of outcomes, remains composed under pressure, communicates clearly, and consistently turns mission into action through the principles of Flawless Execution. Security Leadership & Ownership Own the effectiveness, readiness, and execution of physical security operations. Provide clear leadership and direction to company and contract security personnel. Ensure appropriate staffing and security coverage based on operational needs and changing risk conditions. Establish clear expectations for performance, decision-making, accountability, and escalation. Conduct regular team meetings and individual coaching sessions to strengthen performance and team readiness. Design and execute regular scenario-based exercises and investigative training to continuously sharpen the security team's tactical response and operational readiness. Develop and facilitate onboarding, training, and communication programs for security personnel and operational leaders. Empower the security team to exercise sound judgment and take appropriate action within established policies and expectations. Create a culture of ownership in which security personnel identify problems, take initiative, and remain accountable for results. Decision-Making, Urgency & Adaptability Exercise confident, independent judgment when responding to security risks, incidents, and operational challenges. Assess situations quickly and make timely, well-reasoned decisions using the best information available. Take appropriate action without unnecessary delay while recognizing when escalation or broader organizational involvement is required. Remain composed and decisive during emergencies, rapidly evolving situations, and periods of competing priorities. Rapidly adapt plans, priorities, staffing, and resources as threats, business requirements, or operating conditions change. Identify barriers and develop practical solutions to maintain progress and operational effectiveness. Take accountability for decisions and outcomes and make timely adjustments when circumstances or new information require a different approach. Anticipate potential downstream impacts and proactively address emerging risks before they become larger operational issues. Security Assessment & Continuous Improvement Regularly evaluate physical security systems, processes, and capabilities against emerging risks, technologies, and industry practices. Conduct security assessments to identify vulnerabilities and recommend appropriate improvements. Analyze security risks and threats and develop effective mitigation strategies. Identify opportunities to strengthen security through new technologies, capabilities, processes, and procedures. Challenge existing practices when they no longer effectively support the needs of the organization. Translate lessons learned from incidents, investigations, and operational challenges into measurable improvements in security readiness and execution. Access Control, Surveillance & Monitoring Oversee the administration and effectiveness of access control systems. Monitor and audit access activity to ensure compliance with established security policies. Ensure access-related incidents and potential breaches are appropriately investigated and resolved. Oversee security surveillance, CCTV, alarm, intrusion detection, and related security technologies. Ensure suspicious activity, reported threats, alarms, and other security events receive timely and appropriate response. Ensure security-related requests and incidents are properly documented, prioritized, resolved, or escalated according to established procedures. Incident Response & Investigations Develop, maintain, and continuously improve security incident response plans and procedures. Lead and coordinate responses to security incidents, emergencies, threats, theft, loss, and other events affecting Inmar associates, operations, or assets. Exercise appropriate decision authority during security incidents and provide clear direction to security personnel and stakeholders. Coordinate with law enforcement, emergency services, operational leaders, and other internal or external partners as appropriate. Lead and conduct investigations involving potential theft, loss, diversion, unauthorized activity, or other security threats. Review available evidence, conduct interviews, identify anomalies, and follow facts to appropriate conclusions. Conduct post-incident reviews, identify lessons learned, and implement appropriate corrective or preventive actions. Security Training & Awareness Develop and provide security awareness training for associates, contractors, and operational leaders. Promote a culture in which security, safety, and individual accountability are understood as shared responsibilities. Conduct drills and exercises to evaluate preparedness and identify opportunities for improvement. Communicate relevant security risks, expectations, and procedural changes clearly and effectively throughout the organization. Security Documentation & Compliance Maintain accurate and timely documentation of security incidents, investigations, assessments, and corrective actions. Develop, document, and implement physical security policies, procedures, standards, and guidelines. Generate meaningful security reporting and metrics for management and compliance purposes. Stay current on applicable laws, regulations, industry standards, and physical security best practices. Ensure security practices align with Inmar policies, applicable requirements, and legal obligations. Vendor & Partnership Management Build collaborative relationships with security vendors, contractors, law enforcement, emergency services, and other external partners. Evaluate vendor performance and ensure security service providers meet Inmar’s operational and performance expectations. Partner effectively across the organization to understand business needs, identify risks, solve problems, and achieve shared objectives. Develop and maintain mutually beneficial partnerships that improve security capabilities and organizational readiness. Required Qualifications Bachelor’s degree in Security Management, Criminal Justice, or a related discipline, or an equivalent combination of relevant education and field experience. 10+ years of progressive experience in corporate physical security, law enforcement, investigations, or a related field. Demonstrated experience leading security personnel, operations, and programs. Strong working knowledge of physical security technologies, including access control, CCTV/video surveillance, alarms, intrusion detection, and incident management tools. Demonstrated ability to assess risk, make sound decisions, and lead effectively during high-pressure or rapidly changing situations. Strong analytical, critical-thinking, and problem-solving skills. Excellent written and verbal communication and interpersonal skills. Highly motivated self-starter with a demonstrated sense of urgency, ownership, and accountability. Ability to independently prioritize and act while collaborating effectively with cross-functional teams. Ability to rapidly adapt to changing priorities, overcome obstacles, and manage multiple competing demands. High attention to detail with a commitment to confidentiality, integrity, and sound judgment. Knowledge of applicable laws, regulations, security standards, and industry best practices. Preferred Qualifications Advanced degree in Security Management, Criminal Justice, Business, or a related discipline. Professional certification such as Certified Protection Professional (CPP®), Professional Certified Investigator (PCI®), Physical Security Professional (PSP®) , or comparable security credential. Experience managing contract security providers and enterprise physical security technologies. Experience developing and improving security programs, policies, training, procedures, and performance metrics. Individual Competencies Integrity : Demonstrates sound judgment, professionalism, and transparency while maintaining appropriate confidentiality and earning the trust of associates, leaders, and partners. Effective Execution : Turns mission into action and drives security initiatives through completion. Maintains focus on quality, service, productivity, and results while adapting execution as circumstances change. Ownership & Accountability : Takes responsibility for the effectiveness of the security function and the outcomes of decisions. Identifies what needs to be done, takes appropriate action, and follows through to resolution. Urgency & Decision-Making : Recognizes when timely action is required and confidently makes sound decisions based on available information, experience, risk, and organizational priorities. Adaptability : Responds effectively to changing risks, priorities, technologies, and operating conditions. Adjusts approach quickly and identifies alternate paths forward when circumstances change. Coaching : Develops the capability and judgment of others through clear expectations, feedback, coaching, empowerment, and accountability. Conflict Management : Approaches complex or sensitive situations objectively, evaluates available information, and develops practical solutions that support the organization. Collaboration & Empathy : Builds collaborative relationships, listens to the perspectives and needs of others, and works cooperatively across the organization to achieve results. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the major responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Use hands to handle objects — Regularly Reach with hands or arms — Regularly Talk, hear, and read instructions — Regularly Stand, kneel, or stoop and lift up to 20 pounds — Frequently View items at close range — Regularly This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. As an Inmar Associate, You: Put clients first by understanding how effective security enables Inmar to safely and reliably serve its clients. Treat associates, clients, visitors, and partners with courtesy, consideration, professionalism, and respect. Build collaborative relationships and work cooperatively across the organization to accomplish objectives and achieve results. Take ownership of your responsibilities and demonstrate the judgment and confidence to make decisions appropriate to your role. Set and attain meaningful goals with a strong sense of urgency and accountability. Remain adaptable and solutions-focused when circumstances, priorities, or business requirements change. Understand that results are important and turn mission into action through the principles of Flawless Execution. Continuously identify opportunities to improve effectiveness, efficiency, security, and organizational readiness. Support a safe and secure work environment by following applicable policies and standards and taking appropriate action when risks or hazards are identified. At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages. Eligible associates have access to: Medical, Dental, and Vision insurance Basic and Supplemental Life Insurance options 401(k) retirement plans with company match Health Spending Accounts (HSA/FSA) We also offer: Flexible time off and 11 paid holidays Family-building benefits, including Maternity, Adoption, and Parental Leave Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning Wellness and Mental Health counseling services Concierge and work/life support resources Adoption Assistance Reimbursement Perks and discount programs Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms. We are an Equal Opportunity Employer, including disability/vets. Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice . This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.