Manager Process Improvement Operations

Job description

**Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!** **More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.** **Come join the largest baking company in the world and our family of 20,000 associates nationwide!** **Top Reasons to Work at Bimbo Bakeries USA:** **Salary Range: $94,300 - $122,600** **Annual Bonus Eligibility** **Comprehensive Benefits Package** **Paid Time Off** **401k & Company Match** #LI-BB1 *This position is remote and may require up to 50% travel at certain times throughout the calendar year.* **Position Summary:** Drive process improvement and internal control maturity across North America Manufacturing operations (BBU & Bimbo Canada), partnering with plant, functional, and Global Manufacturing leadership to strengthen the control environment. Lead maturity model assessments, Control Self-Assessments (CSAs), and risk-based process reviews that improve the quality, objectivity, and reliability of manufacturing controls, ensuring alignment with COSO and Global Manufacturing methodology and guidelines. **Key Responsibilities:** - Lead process improvement initiatives across manufacturing operations, partnering with plant and functional stakeholders to design, implement, and monitor controls that strengthen efficiency, food quality, and food safety. - Design and execute maturity model assessments across manufacturing and support processes, defining dimensions, scoring criteria, and improvement roadmaps for leadership review. - Own the Control Self-Assessment (CSA) process end to end — launch communications, coordination with process owners, results analysis, and follow-up on remediation plans. - Coach manufacturing managers to own risk and control responsibilities directly, providing hands-on support for audit action plan follow-up and issue remediation. - Build and maintain self-assessment practices across manufacturing functional areas (raw materials, warehouse, formulas, production scheduling, etc.). - Develop and maintain internal policies, guidelines, standards, technical specifications, and procedures, and facilitate training on current and new processes across plants. - Manage the local site repository of policies and procedures, coordinating creation, revision, removal, and authorization workflows. - Define and monitor Key Performance Indicators for operational and control processes; report and drive resolution of deviations. - Translate manufacturing and food safety best practices into scalable frameworks, models, and procedures for plant-level implementation. - Partner with Internal Control and Risk Management to strengthen information security by supporting the Identity and Access Management (IAM) process across GB business applications. - Support coordination of internal and external audit activities related to manufacturing processes, including scheduling, evidence collection, and issue tracking. - Other duties as assigned. **Behavioral Competencies:** - Excellent organizational and people skills. - Project management skills, with an ability to openly convey information to team members in a timely, concise manner. - Strong organizational skills in strategy, communication at all levels and execution. - Progressive analytical software skills: Microsoft Excel, Word, PowerPoint and SharePoint. - Strong analytic background in problem solving (mathematical, statistical). - Must be able to work in a fast pace environment. - Strong teamwork orientation **Education and Work History:** - Bachelor’s degree in food science, Business Administration, Finance, or a related field. A combination of education, training, and experience that demonstrates equivalent competency may be substituted. - 3–5 years of experience in manufacturing processes, business management, internal controls, or risk management. - Understanding of food safety regulations (FDA) and safety/environmental regulations (OSHA) preferred. - Working knowledge of internal control frameworks (e.g., COSO) and risk assessment methodologies. - Strong analytical and problem-solving skills, with intellectual curiosity. - Ability to bring structure, planning, and prioritization to ambiguous or less-structured environments. - Strong communication skills, with the ability to influence stakeholders at multiple levels. - Ability to work cross-functionally across all Grupo Bimbo organizations. - High attention to detail and accuracy. - Proficient in Microsoft Office (Excel, PowerPoint, Word); familiarity with data visualization or GRC tools a plus. - Ability to work independently while contributing effectively as part of a cross-functional team. *The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.* *Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.* *It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*