Manager, Product Development

Job description

Singtel is where Technology meets Purpose. We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology. From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect. At Singtel, your work creates real impact. You'll partner closely with Network leaders to provide financial insights, strengthen cost management and support informed decision-making across critical network operations and transformation initiatives. Be a Part of Something BIG! Manage the development, launch and ongoing support of Singtel’s SIM and eSIM products and supporting platforms. The role supports Consumer, Prepaid, Enterprise, Wholesale and digital-brand product teams with their eSIM product offerings. It requires close work with IT, Networks, Operations, Procurement, Legal, external technology suppliers and device manufacturers. The person must understand business needs, convert them into clear technical and process requirements, and coordinate the work needed to launch and support the service. How You will Make An Impact: 1. Plan and define SIM and eSIM product changes Work with product teams to understand their business needs and proposed customer journeys. Define business rules, technical requirements, user stories and operating processes. Recommend practical delivery options based on cost, system capability, security and launch timelines. 2. Coordinate product development and launches Coordinate delivery across product, IT, Networks, UX, testing, operations and external suppliers. Prepare or review test plans, test cases and launch-readiness requirements. Coordinate device and service testing with partners 3. Manage technology suppliers, eSIM platforms and system integrations Prepare tender requirements and supplier-assessment criteria. Review supplier contracts, technical solutions, pricing and service commitments. Skills for Success: 3-5 years of relevant experience, preferably with bachelor’s Degree in Information Systems, Computer Science, Engineering or a related discipline. Strong structured thinking, with the ability to break down ambiguous problems into clear steps, requirements and practical solutions. Good communication skills, with the ability to align stakeholders, ask the right questions and communicate requirements clearly in writing. Strong attention to detail and an ownership mindset, with the ability to follow through on actions and close issues effectively. Strong interest in exploring and learning new technologies. Project experience in mobile products and networks. Familiarity with project and design tools such as Jira, Confluence and Figma. Basic understanding of APIs and system concepts, including inputs and outputs, system dependencies and error handling. Are you ready to say hello to BIG Possibilities? Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!