Manager, Product Management, Digital Connect

Job description

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. Manager Product Management, Digital Connect Team Description Sabre is looking for a Manager of Product Management for the Digital Connect team. Digital Connect is a key API platform enabling airlines and partners to power digital shopping, booking, servicing, and operational capabilities across web, mobile, kiosk, agent, and other digital channels. In this role, you will lead a team of Product Managers and Subject Matter Experts responsible for product direction, customer and market input, backlog quality, execution support, and product expertise. You will work closely with Engineering, Architecture, Sales, Delivery, Commercial, Customer Care, and airline customers to ensure Digital Connect continues to meet customer needs, supports Sabre’s technology strategy, and enables innovation in airline retailing. The ideal candidate combines product leadership, technical curiosity, customer focus, and strong execution. You should be comfortable working with APIs, complex platforms, agile teams, and emerging technologies such as AI. You do not need to be a developer, but you should be technical enough to engage deeply with Engineering, understand trade-offs, challenge assumptions, and help shape practical solutions. Role and Responsibilities Lead, coach, and develop a team of Product Managers and Subject Matter Experts. Drive product vision, roadmap, priorities, and investment recommendations for Digital Connect. Translate customer needs, market trends, usage data, technical input, and business goals into clear product priorities. Ensure alignment between product direction, technology strategy, commercial goals, and customer commitments. Partner with Engineering and Architecture to define scalable, maintainable, and technically sound solutions. Guide backlog creation, refinement, prioritization, user stories, acceptance criteria, and product decision-making. Support scrum teams with product expertise, clarification, demos, issue triage, and acceptance of delivered work. Engage with customers, prospects, and internal stakeholders through workshops, roadmap discussions, demos, and product reviews. Support Sales, Sales Engineering, Delivery, Commercial, and Customer Care teams with product positioning, solutioning, and issue resolution. Monitor market developments, competitive trends, airline retailing evolution, API platform trends, and emerging technologies. Promote curiosity, ownership, continuous improvement, and practical use of AI to improve productivity, analysis, communication, and product outcomes. Qualifications and Education Requirements Strong experience in Product Management, Product Ownership, Business Analysis, Solution Management, Technology Consulting, Software Delivery, or a related function. Experience leading, coaching, or managing people. Experience with airline technology, travel technology, e-commerce, APIs, digital platforms, or complex enterprise software. Experience in customer-facing or market-facing roles, including working with customers, prospects, partners, or commercial teams. Strong business and technology orientation, with the ability to connect customer needs, product strategy, commercial value, and technical execution. Strong curiosity and ability to quickly learn unfamiliar domains, systems, workflows, and technology concepts. Technical aptitude and confidence working with Engineering and Architecture teams. A technical background, API experience, systems integration experience, or software development experience is a strong plus. Understanding of agile delivery, backlog management, user stories, acceptance criteria, and product discovery. Ability to work independently, manage competing priorities, and create clarity in complex multi-stakeholder environments. Excellent written and verbal English communication skills, including strong presentation, storytelling, and demo skills. Practical interest in AI and willingness to use AI tools to improve productivity, analysis, communication, and product outcomes. Bachelor’s or Master’s degree in Computer Science, Business Administration, Engineering, Information Systems, Aviation, or a related field, or equivalent practical experience. Preferred Qualifications Experience with airline distribution, reservations, servicing, merchandising, digital retailing, NDC, Offer and Order, or airline e-commerce. Experience with API products, developer platforms, middleware, orchestration layers, backend-for-frontend patterns, or enterprise integrations. Understanding of REST APIs, XML, JSON, GraphQL, SQL, cloud platforms, or modern web application architectures. Prior experience as a developer, solution architect, technical product owner, systems analyst, or implementation consultant. Knowledge of emerging trends in travel retailing, digital commerce, personalization, dynamic offers, AI, machine learning, automation, and agentic user experiences. Personal Attributes Curious, proactive, and technically interested. Driven by outcomes, ownership, and continuous improvement. Structured, pragmatic, and able to create clarity in ambiguity. Comfortable challenging assumptions constructively. Strong collaborator who builds trust across teams. Customer-focused, commercially aware, and passionate about modern technology and airline retailing. Work arrangements Hybrid working mode; 3 chosen days from the office in a week Flexible working hours: Maintain your work-life balance by adjusting your working hours to your needs Paid time off Year-End-Break: enjoy additional fully paid days off during the last week of the year Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies. Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice Your money My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card Tax deduction: take the opportunity to claim deductible costs, reducing your income tax Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury Baby Bonus: benefit from one-time allowance on childbirth or adoption Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services Health and wellness Luxmed medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package Employee Assistance Program: find help in free, confidential program with a certified counselor Mindfulness & meditation apps: take care of your mental and physical health Life insurance: sign up for free, high coverage life insurance program Career development Professional development: access to e-learning platforms as well as join Sabre live learning sessions Certification and tuition reimbursement Our Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more) And more Car and bike parking Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well No dress code Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more Attractive Referral Bonus: earn $2500 USD for every hired referral We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. Sabre is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law. #LI-Hybrid#LI-KG1