Manager, Products and Solutions - Stablecoin & Web3 Solution

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Products and Solutions - Stablecoin & Web3 Solution Overview Mastercard is seeking a Product Manager to drive product development for stablecoin-enabled and Web3 payment solutions in Hong Kong. This role will identify, design, and launch new payment capabilities that connect stablecoin ecosystems with Mastercard’s global network, acceptance footprint, digitization, and security solutions. You will partner closely with local regulators, stablecoin issuers, and ecosystem participants (wallet providers, exchanges, fintechs, banks, merchants) to develop compliant, scalable solutions that unlock real-world utility — such as consumer and commercial payments, cross-border remittances, settlement innovations, and programmable payment experiences. This role is ideal for a product leader who thrives at the intersection of payments, digital assets, regulation, and platform engineering, and who can translate complex market needs into clear product requirements and shipped outcomes. Key Responsibilities 1. Product Strategy & Discovery • Define the product vision, principles, and roadmap for stablecoin and Web3 payment solutions in Hong Kong, aligned with Mastercard’s global strategy and local market needs. • Conduct customer and partner discovery to identify high-impact use cases (e.g., merchant acceptance, on/off ramps, cross-border payments, B2B settlement, tokenized deposits, programmable payouts). • Build business cases and prioritize initiatives using data (market sizing, unit economics, risk/controls, feasibility). 2. Product Development & Delivery (Core Focus) • Own end-to-end product development from concept → PRD → MVP → launch → iteration. • Translate regulatory, network, security, and partner requirements into clear product specs, user journeys, and platform requirements (APIs, settlement flows, reconciliation, reporting). • Partner with engineering and architecture teams to define system design, integration patterns, and operational readiness (monitoring, incident response, SLAs). • Drive agile execution (backlog, sprint planning, milestones, release management), ensuring timely delivery and high quality. 3. Ecosystem & Partnership Leadership • Lead partnerships with stablecoin issuers, wallet providers, exchanges, banks, and fintechs to design joint solutions leveraging Mastercard capabilities. • Structure product partnering models (commercial and technical): integration approach, responsibilities, data sharing, service management, and joint GTM requirements. • Represent Mastercard in ecosystem forums and partner steering committees when needed. 4. Regulatory & Risk Collaboration • Partner with local regulators and internal stakeholders (Legal, Compliance, Risk, Cybersecurity) to ensure solutions meet relevant requirements (AML/KYC, sanctions screening, travel rule considerations where applicable, consumer protection, disclosures, data privacy). • Proactively identify risks across custody, smart contracts, fraud, operational resiliency, and third-party vendor management; design mitigation in product and process. 5. Leveraging Mastercard Network, Digitization & Security • Incorporate Mastercard assets (as applicable) such as tokenization, identity and fraud capabilities, security-by-design, dispute/chargeback considerations, and network rails to enable safe and scalable stablecoin flows. • Ensure product design supports enterprise-grade controls: auditability, traceability, logging, governance, and policy enforcement. 6. Go-to-Market Enablement & Lifecycle Management • Partner with Sales, BD, and Marketing on launch plans: positioning, pricing input, partner enablement, training, merchant onboarding, and success metrics. • Track product performance and adoption, run experiments, and iterate based on analytics, partner feedback, and operational insights. Required Qualifications • 10+ years of product management experience in payments, fintech, or financial infrastructure (adjustable by level). • Proven track record shipping B2B/B2B2C platform products (APIs, rails, settlement systems, risk services) from ideation through launch. • Strong understanding of payment flows (authorization/clearing/settlement, reconciliation, chargebacks/disputes, KYC/AML, fraud). • Working knowledge of digital assets and stablecoins: issuance models, wallet infrastructure, on/off ramps, custody concepts, blockchain transaction lifecycle, and common risk considerations. • Ability to collaborate with regulators and compliance stakeholders, translating requirements into product controls and customer-ready capabilities. • Excellent communication skills—able to align senior stakeholders, drive decisions, and influence without authority. Preferred • Experience building products involving tokenization, digital identity, fraud/risk systems, or secure transaction platforms. • Familiarity with Hong Kong’s regulatory environment related to digital assets/payments (e.g., virtual assets ecosystem, licensing regimes, AML expectations). • Experience with smart contracts and/or blockchain integration patterns (EVM chains, custody providers, key management, signing services). • Background working with large-scale networks, schemes, or global payment ecosystems. Skills & Competencies • Product discovery, PRDs, user journeys, prioritization frameworks (RICE, WSJF, etc.) • Agile delivery, cross-functional leadership, stakeholder management • Platform thinking (APIs, developer experience, reliability, security-by-design) • Commercial acumen: pricing inputs, partner economics, GTM readiness • Strong judgment for risk, compliance, and operational resiliency • High proficiency in both English and Cantonese speaking. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.