Manager, Research and Development, Tim Hortons, Canada

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. We are seeking a highly skilled and motivated Research and Development Manager to lead the development and application of innovative beverage and baked goods products. The successful candidate will manage projects from concept through commercialization, ensuring product quality and food safety while providing exceptional service to internal and external customers. Primary Responsibilities Team Leadership: As a leader in the manufacturing plant, foster a collaborative and innovative work environment that encourages teamwork and continuous improvement. Project Management: Lead applied research, product development and technology innovation projects across beverage and baked goods categories. Sensory Evaluation: Manage sample evaluations and support product applications using appropriate equipment and processes. Customer Focus: Collaborate with internal and external customers to understand their needs and develop solutions, troubleshooting challenges throughout the product lifecycle, with an unreasonable focus on providing high-quality customer service. Recipe Development: Develop and refine product application recipes, applying food science principles to optimize taste, functionality and product quality. Product and Raw Material Management: Maintain adequate stocks of standardized products and raw materials to support efficient product development. Ingredient Validation: Assess ingredient functionality in finished products and conduct shelf-life studies to evaluate product stability and food safety. Documentation: Record research findings, test results and project details accurately and in accordance with established protocols. Laboratory and Data Management: Perform hands-on laboratory work and maintain organized, accurate project and test data. Industry and Regulatory Knowledge: Stay informed about industry trends, food safety requirements and applicable regulations. Ensure R&D activities meet regulatory standards and customer requirements. Qualifications and Skills Bachelor of Science degree in Food Science and Technology, Chemistry or a related field, such as Biotechnology or Biochemistry. Minimum five years of experience in food product development, with experience in beverage and/or baked goods development. Strong knowledge of food science principles, ingredients and recipe formulation. Proven project management skills, with the ability to organize and manage multiple projects. Self-directed, adaptable and comfortable working in ambiguous environments. Strong analytical, problem-solving and strategic thinking skills. Excellent collaboration and communication skills, with the ability to work effectively with a diverse team. Ability to build strong relationships with internal and external stakeholders. Proficiency in Microsoft Office, including PowerPoint, Excel and Word. Salary Base salary range of $120,000 – $130,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company’s long-term incentive plan This posting is for an existing vacancy. Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.