Manager, Retail Partnerships

Job description

For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. **Angi at a glance:** - Founded in 1995 as Angie’s List and rebranded in 2021 - Global company with 9 brands in 8 countries and employees worldwide - Homeowners have turned to us for 300 million home projects and counting **About the Team** The Retail Partnerships team delivers high-quality home services such as TV mounting, furniture assembly, and appliance installation for products purchased through our retail partners like Walmart, Wayfair, Costco, and more. Our mission is to ensure that every service provided meets the highest standards of quality and customer satisfaction (“Jobs Done Well”). We support growth and drive customer experience improvements through strategic initiatives and cross-functional collaboration, with our team thriving on solving complex challenges and making home services a seamless, reliable experience for our customers. **About the Role** Angi is seeking a Manager, Retail Partnerships to lead the day-to-day management of our key retail partnerships and help shape growth opportunities in close collaboration with senior leaders. In this role, you will: - Coordinate and execute projects that strengthen performance, improve customer experience, and support Angi’s growth strategy - Work cross-functionally with Operations, Strategy & Growth, Finance, Product, Engineering, Customer Care, and Analytics to tackle diverse partnership challenges - Surface insights and recommend actions to ensure Angi continues to deliver a best-in-class service experience – a job done well – through our retail partners This is a high-visibility, cross-functional position ideal for someone who enjoys blending analytical rigor with relationship-building and project leadership. You’ll be a key member of Angi’s Retail Partnerships team, responsible for executing a strategy that advances Angi’s mission to get jobs done well, while developing as a future leader of the organization. **What you'll do** - Support key aspects of our Retail P&L - tracking performance, identifying trends, and surfacing opportunities to senior leadership - Build deep relationships with key internal and external stakeholders and act as a primary advocate for the growth and success of key retail accounts - Lead analyses that surface actionable insights to guide partner and internal decisions, and work closely with cross-functional teams to implement them - Drive projects from scoping through execution by aligning stakeholders, managing timelines, and ensuring measurable outcomes - Partner with internal teams and external partners to identify ways to drive continuous growth while improving the customer experience - Prepare clear, concise presentations that summarize findings and recommendations for internal and external stakeholders; present those findings to key stakeholders - Balance strategic acumen with analytical ability to identify and execute on growth opportunities in a fast-paced environment **Who you are** - 2-3 years of professional experience, such as management consulting, investment banking, or a fast-growing tech/marketplace environment - Exceptional quantitative skills and analytical aptitude; deep knowledge of Excel/Google Sheets and, ideally, SQL, with significant experience framing up analyses independently - Active use of AI tools to work smarter and move faster - Proven ability to translate data into strategic insights and action plans - Experience leading cross-functional projects and managing stakeholders at multiple levels - Demonstrated leadership skills and ability to build strong external partnerships - Excellent verbal and written communication skills; proficient in PowerPoint/Google Slides - Creative problem-solver with a bias for action and excitement for collaborative work - Keen eye for detail, with strong quality-assurance habits - Interest in Angi, home services, marketplaces, and product-driven organizations - Willingness to travel on a quarterly cadence (when appropriate/required) **We value diversity** We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. *Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.* **Compensation & Benefits** - The salary band for this position ranges from $95,000 - $140,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. - This position will be eligible for a competitive year end performance bonus & equity package. - Full medical, dental, vision package to fit your needs. - Flexible vacation policy; work hard and take time when you need it. - Pet discount plans & retirement plan with company match (401K).