Manager, Revenue Enablement, CN

Job description

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. 主要职责 中国区 Revenue Enablement 团队负责提升中国区销售团队的商业能力、产品理解和销售效率。通过销售培训、内容建设、流程优化、AI 工具应用和跨部门协作，帮助销售团队更好地理解客户需求，传递 Airwallex 产品价值，并推动重点产品和商业项目落地。 该岗位将重点参与 AI-native 销售赋能体系建设，把 AI 工具、知识库、销售内容和业务流程结合起来，提升销售团队获取信息、准备客户沟通、沉淀最佳实践和复制成功经验的效率。 1. 开发和实施销售赋能计划： - 设计并执行中国区销售赋能策略，包括培训、销售工具、知识库、销售流程和最佳实践 - 帮助销售团队快速理解 Airwallex 产品、客户场景和核心价值主张 - 建立可复制的销售方法和赋能机制，提升销售团队的效率和业务表现 2. 推动 AI 赋能和销售效率提升： - 探索并落地 AI 在销售赋能中的应用，包括产品知识问答、销售材料生成、客户场景分析、培训内容整理和销售辅导 - 与业务团队合作，将分散的产品信息、客户案例、FAQ 和销售经验沉淀为可复用的 AI-ready 知识资产 - 持续评估 AI 工具输出质量和使用效果，帮助销售团队更高效、更准确地获取信息和准备客户沟通 3. 销售培训和新人培养： - 开发和协调定期销售培训，覆盖产品知识、市场趋势、客户案例、销售技巧和常见异议处理 - 为新员工设计并执行 onboarding 计划，帮助其快速熟悉产品、销售流程和商业场景 - 将线下培训、线上材料、录播内容、AI 知识助手和自助学习资源结合，提升培训覆盖和复用效率 4. 内容、工具和知识体系建设： - 创建、管理和优化销售材料及工具，如销售演示、产品手册、案例研究、FAQ、销售话术和竞争分析 - 与产品、市场和销售团队合作，确保销售内容准确、清晰、易用，并能支持实际销售场景 - 结合 AI 工具提升内容生产、知识整理、信息检索和销售支持效率，让 enablement 内容可以持续更新和规模化复用 5. 支持重点产品和 GTM 项目： - 参与重点产品发布和 go-to-market 项目，协助梳理目标客户、使用场景、销售切入点和商业价值 - 推动产品、市场、销售和运营团队之间的信息同步，确保销售团队及时获得最新市场信息和产品更新 - 跟踪销售团队对培训、材料、AI 工具和销售流程的使用反馈，持续优化赋能方式 6. 跨部门协作： - 与 Sales、Product、Product Marketing、Strategy、Operations 等团队紧密合作，推动销售赋能项目落地 - 作为不同团队之间的连接点，确保信息传递清晰、责任明确、执行顺畅 ## 任职要求 1. 3 年以上销售赋能、GTM、产品营销、销售运营、客户管理或相关岗位经验 2. 具备较强的学习能力，能快速理解复杂产品、客户场景和商业模式 3. 具备优秀的沟通和跨部门协作能力，能够与销售、产品、市场和运营团队有效合作 4. 能够将复杂信息转化为清晰、实用的销售内容、培训材料和销售工具 5. 熟悉主流 AI 工具，并能在实际工作中使用 AI 提升内容生产、知识管理、信息检索、问题拆解和销售支持效率 6. 能够判断 AI 输出的准确性、适用场景和风险边界，而不是只把 AI 作为简单文案工具 7. 熟悉销售流程、销售工具或 CRM 系统，有销售自动化、知识库或 AI 工作流使用经验优先 8. 具备良好的项目管理能力，能够同时推进多个赋能项目和培训计划 9. 中英文沟通熟练，书写能力优秀 APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.