Manager – Revenue Operations & Digital Transformation

Job description

Manager – Revenue Operations & Digital Transformation Role Overview Drive Revenue Operations, Digital Transformation, Automation, and Analytics to improve revenue visibility, operational efficiency, and scalability. Partner with internal stakeholders to translate business problems into technology-led solutions. Key Responsibilities * Manage BAU Revenue Operations activities including billing, revenue tracking, programmatic reconciliation, reporting, controls, and issue resolution. * Drive process optimization and automation across the revenue lifecycle. * Lead digital transformation and cross-functional programs from ideation to implementation. * Identify opportunities for AI, GenAI, and intelligent automation across Revenue Operations. * Build and improve dashboards, KPIs, analytics, and reporting for business decision-making. * Work with technology teams on CRM, integrations, APIs, workflows, and automation solutions. * Identify process gaps and drive standardization, controls, and continuous improvement. * Manage stakeholders, adoption, and change across transformation initiatives. Experience & Skills * 5–7 years in Revenue Operations, Sales Operations, Business/Digital Transformation, Consulting, Analytics, or similar roles. * Strong analytical and problem-solving skills with a technology-first mindset. * Experience with CRM, automation, analytics, and process transformation. * SQL / Python / APIs / scripting experience is a strong advantage. * Strong stakeholder and program management skills. * Experience in Digital, Media, Advertising, SaaS, or B2B is a plus.