Manager, Sales and Revenue Operations

Job description

Who We Are: On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. THE ROLE On Location, a TKO Group company, is seeking a Manager, Revenue Operations to serve as the analytical and operational backbone of our commercial organization across our key properties. This is a sales-operations-weighted RevOps role: the right person is equally comfortable building a board-ready KPI dashboard, diagnosing a broken pipeline-to-revenue data flow in Salesforce, and standing up a prospecting and enrichment motion in Clay. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Reporting, KPIs & Analytics KPI Framework Ownership: Own and continuously refine the organization’s sales KPI framework across the full funnel, pre-pipeline, pipeline (early / mid / late stage), and closed, ensuring each stage has distinct, actionable metrics that drive coaching and decision-making. Reporting Cadence: Build and maintain the standardized reporting suite (daily dashboards, weekly summaries, monthly reviews, and quarterly strategic rollups) tailored to the distinct needs of Executive Leadership, Sales Management, Sales Reps, and Operations & Enablement. Performance & Productivity Reporting: Track and report core metrics, activities, response rate, close rate, average deal size, bookings, weighted pipeline, conversion by segment, and goal pacing, with appropriate comparative and proportionate context. Insight Generation: Move beyond data delivery to analysis, surface trends, bottlenecks, and opportunities, and present findings in clear business language that leadership can act on. Process and Systems Management CRM as Source of Truth: Act as a primary business owner of Salesforce data integrity, ensuring it stays accurate and synced with downstream financial, POS, and order-entry systems. Process Automation: Identify and implement automation that eliminates manual reporting and improves the reliability of sales data and commissions. System Administration Support: Partner with the Technology team on the roadmap, lead-routing logic, and the integration and optimization of the broader revenue tech stack. Clay Ownership: Build and manage prospecting, list-building, and data-enrichment workflows in Clay to feed clean, well-segmented leads into Salesforce and the sales engagement layer (Salesloft). Cross-Functional Enablement: Translate product and process updates into sales-ready insight, and support adoption and training of CRM and revenue tools. Travel Must be adaptable with work and travel schedule, and be available to travel for work, which may include extended work hours during nights, weekends, and holidays. This position will require less than 10% travel. This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required Education and/or Experience, Knowledge, Skills, and Abilities : Bachelor’s degree in Business, Finance, Data Analytics, or equivalent experience. 4+ years of experience in Revenue Operations, Sales Operations, or Business Intelligence, with a demonstrated focus on reporting and KPI design. Advanced Salesforce proficiency, building reports and dashboards, managing data integrity, and understanding CRM architecture and automation. Hands-on experience with Clay (or comparable data-enrichment / prospecting platforms) for list-building and lead enrichment, including cross-platform execution that connects Clay to CRM, sales engagement, and other systems to orchestrate enriched data across the tech stack. Strong analytical skills with the ability to translate complex data into clear, actionable insight and present it in business language to senior stakeholders. Advanced Excel skills and comfort working with large, imperfect datasets. Exceptional attention to detail, accuracy, and a process-oriented mindset. Preferred Experience with BI/visualization tools (Tableau, Power BI, or Omni) and sales engagement platforms (Salesloft). Familiarity with revenue tech adjacencies, sales performance management, data enrichment, or marketing ops tooling. Exposure to forecasting, commission/incentive operations, or capacity planning. A “RevOps” mindset, understanding that modern sales, marketing, and service operations are interdependent and share systems, data, and reporting. CORE VALUES As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence: out ahead : We move with boldness and urgency, taking smart, calculated risks to push boundaries and lead the future of sports and entertainment. We play to win, driven by the relentless spirit of a challenger and the discipline of a champion. oh sh*t! content and experiences : Excellence is our baseline. Whether we’re creating content, delivering unforgettable moments, or enabling them from behind the scenes, we bring passion, energy, and precision to everything we do. Everyone contributes to the impact—on our fans, our businesses, and each other. one unstoppable team : We’re one team—driven by purpose, not divided by silos or egos. Collaboration is our competitive edge: we share openly, support consistently, and win and lose together to amplify our impact and strengthen our culture. open minded : We lead with curiosity—always open to learning from one another and valuing different voices and ideas. Embracing a range of experiences and perspectives allows bold ideas to flow more freely, and that’s when great work happens. own the outcome : We own our actions and outcomes—following through, holding ourselves to a high standard, and earning trust through consistency and delivery. We play it straight—we do what’s right, even when no one’s watching, because integrity wins every time COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, and 401k plan. On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings. Hiring Rate Minimum: $90,000 annually(minimum will not fall below the applicable State/local minimum salary thresholds) Hiring Rate Maximum: $120,000 annually TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy . For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.