Manager Sea Cargo Taiwan

Job description

| | | | --- | --- | | *Descriptions of Key Responsibilities/ Tasks:* | | | | | | 1. To perform the most challenging tasks in the area of sea cargo shipments, booking and delivering of shipments 2. To make decisions on FCL/LCL development strategies ( inbound & outbound trades) on country level 3. To maintain agents relationship in accordance with company policy 4. To create SOP’s (Standard Operating Procedures) 5. To handle pricing & calculation and make offers to customers 6. To coordinate and work close with local sales teams, special sales actions 7. To accept offers and optimizes the organization of transport 8. To be responsible for monthly results of the department 9. To monitor KPI for the department 10. To select service provider and monitor the cost 11. To handle daily operations for project shipments and VIP accounts 12. To monitor the completion of procedure for dispatching and delivering of shipments (entering electronic data, cover of insurance etc.) 13. To monitor timely invoicing and payments 14. To monitor the keeping of budget lines 15. To develop improvement initiatives of continuous business success 16. To make analysis of request (credit worthiness of the Company) 17. To set target with the department and monitor the achievement 18. To provide customer service and keep contact with agents 19. To adjust complaints – Trouble Shooting 20. To handle claims together with legal department 21. to issue obligatory instruction, directives and information in his/her field of responsibility and monitor compliance and performance 22. To be responsible for personnel leadership within the department 23. To coordinate within the department and with other departments and countries within the Company 24. To train and mentor high potentials in operations and sales 25. ***To take up additional assignments/tasks as required to meet with the Company needs***. | | ### Minimum Education /Qualifications/Experience: | | | --- | | University degree in Business Administration/ Logistics or equivalent with relevant and at least 8 years industrial experience of which 4 years must be in managerial positions | ### Special Knowledge: | | | --- | | Computer basic knowledge, MS Office AS400 – comprehensive user know-how S.P.O.T. know-how and ability to demonstrate Cargowise user English language Mandarin language | ### Personal Qualification： Negotiation and communication skills Leadership and organizing ability Driving force Dynamic Commercial thinking Proactive Structured person Motivating