Manager / Senior Lead, Commercial Strategy, Global Accounts

The Opportunity:

We are seeking a dynamic and strategic thinker to join our team as Senior Lead/Manager, Commercial Strategy, Global Accounts. This role will help shape the future of Agoda's Key Accounts supply pillar by driving its growth and optimization to the next level. As a critical bridge between our Key Accounts team and senior leadership, you will provide strategic direction and ensure the team is aligned with Agoda’s broader objectives.

This is a unique opportunity to drive impactful initiatives, manage cross-functional projects, and influence the long-term strategy of Agoda's Key Accounts in the supply space. The ideal candidate will bring a consulting mindset, strong analytical skills, and hands-on execution capabilities.

In This Role, You’ll Get To:

Commercial enablement & stakeholder management

• Lead the development of clear, structured, and impactful commercial presentations, ensuring strong storyline logic, concise messaging, visual clarity, and executive-ready quality across all materials.

• Shape and control the team’s narrative by leading high-impact internal cadences (e.g., leadership reviews, internal QBRs) to drive alignment and clarity across stakeholders.

• Partner with Key Account Managers and team leads to support commercial priorities and day-to-day execution.

• Identify recurring enablement gaps and build scalable templates, tools, and shared resources to improve efficiency, consistency, and quality across the team.

Strategy & insights

• Drive the development and execution of Key Accounts strategies and initiatives, contributing analytical inputs and structured thinking.

• Build chain specific insights, analyses, and performance perspectives to support account planning and growth discussions.

• Translate data into concise insights and clear narratives for internal and external audiences.

• Contribute to strategic planning and priority‑setting for the Key Accounts organization.

• Project management & execution

• Conduct defined projects or workstreams, ensuring clear scope, timelines, and deliverables.

• Partner with cross-functional stakeholders (e.g. product, marketing, operations, finance) to drive progress and resolve dependencies.

• Track milestones, consolidate updates, and ensure timely execution of agreed initiatives.

• Contribute to improving project management tools, processes, and ways of working across the team.

What You’ll Need to Succeed:

• Educational Background: Bachelor’s degree in a relevant field; advanced degree (e.g., MBA) preferred.

• Experience:

  • 4-6 years in management consulting or strategy-focused roles, ideally in e-commerce, OTAs, or travel.

  • Experience managing large, cross-functional projects with multiple stakeholders.

• Analytical Skills: Strong data analysis and problem-solving capabilities; proficiency in data visualization tools (e.g., Tableau, Metabase).

• Communication Skills: Exceptional written and verbal communication skills; ability to present complex ideas clearly and concisely.

• Execution: Demonstrated ability to manage multiple projects simultaneously and deliver high-quality results on tight deadlines.

• Collaboration: Proven ability to work effectively across teams and influence stakeholders at all levels.

• Mindset: Entrepreneurial and results-driven with a "get-it-done" attitude.