Manager, Shared Services — Cloud Engineering - FedRAMP

Job description

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. 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Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. SUMMARY: Delinea is looking for an engineering manager to lead the Shared Services team within Cloud Engineering. You will be responsible for the team’s people, delivery, and technical direction including the application infrastructure they own across Azure and AWS. In this role, you will own and evolve complex application infrastructure including messaging and data systems such as RabbitMQ, Elasticsearch, and Redis delivering reliable, scalable, and well-documented solutions that directly enable our development teams to move fast and build confidently. You will report to the Director of Cloud Engineering. WHAT YOU’LL DO: - Manage a team of Engineers: conduct 1:1s, performance reviews, hiring, and career development in a distributed remote friendly environment. - Own the technical roadmap for shared cloud infrastructure across Azure and AWS, balancing reliability work against longer-term platform improvements. - Set and enforce standards for infrastructure-as-code (Terraform, Helm, Kubernetes), documentation, and operational readiness. - Make technical decisions and trade-offs for application-layer infrastructure including Elasticsearch, RabbitMQ, and Redis, and serve as the escalation point for the team. - Run sprint planning, manage cross-team dependencies, and keep delivery on track. - Lead post-incident reviews and ensure follow-up items get resolved. - Work with Security and Compliance to keep FedRAMP and SOC 2 controls current. - Be the main engineering contact and collaborate with Development, Product, and Security teams, turning their requirements into platform priorities. - Represent the team in architecture reviews and planning discussions with leadership. - Use and promote the use of AI-assisted tooling including LLM-based automation and AI-driven observability for use in engineering workflows. WHAT YOU’LL NEED: - 8+ years in Cloud Engineering, DevOps, or Infrastructure Engineering, with at least 3 years managing engineers directly. - Hands-on background with Azure and/or AWS — Kubernetes, microservices, and cloud security fundamentals (PIM, RBAC, and JIT privilege elevation among others). - Experience implementing and running critical production level SaaS products with high availability requirements with a focus on some combination of Elasticsearch, RabbitMQ, and Redis among others. - Experience in or adjacent to FedRAMP-authorized environments. - Comfortable explaining technical trade-offs to non-technical stakeholders. - Familiarity with Agile methodologies and experience with Azure DevOps. - Excellent written and verbal communication with the ability to translate complex technical concepts for non-technical stakeholders WE’D LOVE TO SEE: - Familiarity with advanced RabbitMQ configurations: clustering, federation, and message persistence. - Experience with CI/CD tooling (e.g., Azure DevOps) and infrastructure module deployment workflows. - Background in cloud cost management: rightsizing and managing capacity - Exposure to SOC 2, FedRamp, or PCI compliance controls Why work at Delinea? - We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. - We invest in people who are smart, self-motivated, and collaborative. - What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success: - Spirited - We bring energy and passion to everything we do - Trust - We act with integrity and deliver on our commitments - Respect - We listen, value different perspectives, and work as one team - Ownership - We take initiative and follow through - Nimble - We adapt quickly in a fast-changing environment - Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.