Manager- Site L&D

Job description

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! As a Manager, Site L&D, you will be part of the Site Operations team to administer the training program and provide effective support for managers and learners. In this role, you’ll be responsible for ensuring compliance and operational readiness by managing the site’s Learning Management System (LMS) and maintaining critical training documentation in accordance with established processes. Your Responsibilities: Systems Administration & Expertise: Serve as the site expert for SuccessFactors (LMS), managing the creation, modification, and obsoletion of courses and classes. You will act as Tier 1 troubleshooting support for system issues, manage curriculum assignments, and ensure all system tasks align with the assigned security roles and global SF Guidebook. Compliance & Audit Readiness: Support site-wide audit readiness by processing credits for classes and OJTs, maintaining required training files according to record retention requirements, and completing periodic reviews. You will provide accurate reports from the LMS to track site learning metrics and performance. Content & Documentation Management: Serve as the Veeva Document Controller and Owner for the Learning team. You will lead the coordination of the periodic review process for courses, write and maintain site procedures, and create "read-and-sign" training materials within the quality management system. Operational Program Ownership: Coordinate the New Employee Orientation (NEO) program in partnership with HR and local SMEs to ensure a seamless onboarding experience. You will also provide support for instructor-led training coordination and act as the primary contact for the EBS centralized ticketing team. Business Partnering & Communication: Act as a trusted resource for site employees and managers, supporting them with learning plan management and communicating system or process updates. You will collaborate with the broader site Learning team to ensure local processes remain aligned with global standards. What You Need to Succeed (minimum qualifications): Education: Bachelor’s Degree or equivalent experience Experience: Previous experience with L&D administration activities and managing data within a Learning Management System. Skills: System proficiency in SuccessFactors and MS Office. Strong attention to detail and excellent communication skills with a demonstrated excellence in customer service. What will give you a competitive edge (preferred qualifications): Previous experience working in a regulated environment (e.g., FDA or USDA). Experience acting as a Document Controller within Veeva QDocs. Ability to work effectively with cross-functional teams and support backup needs for other manufacturing sites within the network. Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.