Manager, Software Quality and Test

Job description

We’re on a mission to change the future of clinical research. At Perceptive, we help the biopharmaceutical industry bring medical treatments to the market, faster. Our mission is to change the world but to do this, we need people like you. Apart from job satisfaction, we can offer you: HEALTH: - Medical plan for you and your dependents. - Personal Accident Insurance - Life Insurance - Critical illness cover WEALTH: - Salary structure and Flexi basket - Provident fund of 12% - Gratuity scheme YOURSELF: Internal growth and development programs & trainings Key Accountabilities: Accountability Supporting Activities Testing − Determines testing policy, and owns the supporting processes including software security testing. − Takes responsibility for the management of all testing activities within a development or integration project or programme. − Manages all risks associated with the testing and takes preventative action when any risks become unacceptable. − Assesses and advises on the practicality of testing process alternatives, including automated testing. Initiates improvements to test processes and directs their implementation. − Assesses suppliers' development and testing capabilities. − Determines project testing standards for all phases, influencing all parties to conform to those standards. − Manages client relationships with respect to all testing matters. TP-HR001-002 Job Description Effective Date: 25 Feb 2021 JD Version Date: 01 MAR 2021 Confidential and proprietary information of Calyx. © 2021 Calyx. Page 2 of 5 Quality Assurance − Plans, organises and conducts formal independent audits of complex projects, major programmes or functional areas. − Evaluates, appraises and identifies non-compliances with organisational standards, and determines whether appropriate quality control has been applied. − Prepares and reports audit findings and determines the risks associated with those findings and ensures that corrective actions are carried out. − Reviews and analyses audit reports to identify common areas of non-compliance and identifies opportunities to improve the effectiveness and efficiency of the organisational control mechanisms. − Performs audits throughout the supply chain. − Plans and oversees the assurance activities of others. Relationship Management − Identifies the communications and relationship needs of stakeholder groups. − Translates communications / stakeholder engagement strategies into specific activities and deliverables. − Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. − Provides informed feedback to assess and promote understanding. − Facilitates business decision-making processes. − Captures and disseminates technical and business information. − Deals with problems and issues, managing resolutions, corrective actions, lessons learned and the collection and dissemination of relevant information. Performance Management − Manages individuals and groups. − Allocates responsibilities and/or packages of work. − Provides support and guidance as required, in line with individual's abilities. − Delegates responsibilities as appropriate. − Advises individuals on career paths and encourages pro-active development of skills and capabilities. − Sets performance targets, and monitors progress against agreed quality and performance criteria. − Provides effective feedback, throughout the performance management cycle, to ensure optimum performance. − Mentors individuals, possibly within other parts of the organisation. − Participates, as appropriate, in formal processes such as compensation negotiations and disciplinary procedures. − Ensure all people related KPI’s and activities are consistently and fully achieved. Methods and Tools − Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards. − Evaluates and selects appropriate methods and tools in line with agreed policies and standards. − Implements methods and tools at programme, project and team level including selection and tailoring in line with agreed standards. − Manages reviews of the benefits and value of methods and tools. Identifies and recommends improvements. − Contributes to organisational policies, standards, and guidelines for methods and tools. Problem Management − Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services. TP-HR001-002 Job Description Effective Date: 25 Feb 2021 JD Version Date: 01 MAR 2021 Confidential and proprietary information of Calyx. © 2021 Calyx. Page 3 of 5 − Ensures that such problems are fully documented within the relevant reporting system(s). − Enables development of problem solutions. Coordinates the implementation of agreed remedies and preventative measures. − Analyses patterns and trends. Emerging Technology Monitoring − Supports monitoring of the external environment and assessment of emerging technologies to evaluate the potential impacts, threats and opportunities to the organisation. − Contributes to the creation of reports, technology roadmapping and the sharing of knowledge and insights. Knowledge − Is fully familiar with recognised industry bodies of knowledge both generic and specific. − Actively seeks out new knowledge for own personal development and the mentoring or coaching of others. − Develops a wider breadth of knowledge across the industry or business. − Applies knowledge to help to define the standards on which others will apply. Influence − Influences organisation, customers, suppliers, partners and peers on the contribution of own specialisms. − Builds appropriate and effective business relationships. − Makes decisions which impact the success of assigned work, I.e. results, deadlines and budget. − Has significant influence over the allocation and management of resources appropriate to given assignments. − Leads on user/ customer collaboration throughout all stages of work. − Ensures users' needs are met consistently through each works stage. Autonomy − Works under broad direction. − Is fully responsible for meeting allocated technical and / or project/ supervisory objectives. − Establishes milestones and has a significant role in the assignment of tasks and / or responsibilities. Complexity − Performance an extensive range and variety of complex technical and/ or professional work activities. − Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts, understands the relationship between own specialisms and wider customer / organisations requirements. − Work with all stakeholder to understand and address complex problems to a desired outcome. TP-HR001-002 Job Description Effective Date: 25 Feb 2021 JD Version Date: 01 MAR 2021 Confidential and proprietary information of Calyx. © 2021 Calyx. Page 4 of 5 Business Skills − Demonstrate leadership and role models behaviours. − Analyses and present progress and remedial actions to relevant senior leaders. − Facilitates collaboration between stakeholders who have diverse objectives. − Analyses, designs plan, executes and evaluates work to time, cost and quality targets. − Analyses requirements and advise on scope and options for continuous operational improvement. − Takes all requirements into account when making proposals. − Demonstrates creativity, innovation and ethical thinking applying solutions for the benefit of the customer/ stakeholder. − Advises on available standards, methods, tools and applications relevant to own specialisms and can make appropriate choices from alternatives. − Maintains an awareness of developments in the industry. − Takes initiative to keep skills up to date. − Mentors colleagues. Assesses and evaluates risk. − Proactively ensures security is appropriately addressed with their area by self and others. − Engages or works with security specialists as necessary. − Contributes to the security culture of the organisation. Other − Carryout any other reasonable duties as requested. Skills: − Excellent interpersonal, verbal and written communication skills − A flexible attitude with respect to work assignments and new learning − Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail − Ability to effectively delegate work to team members − Must have the ability to work methodically in a fast-paced, time-sensitive environment − Demonstratable ability to apply critical thinking to problems and tasks − Builds and maintains an in-depth knowledge of testing and validation within the life sciences industry and how they affect customers adopting our products − Ability to define and implement appropriate test strategies − Ability to identify and implement process improvements − Proactively participates in skills improvement training and encourages their teams to participate − Ability to identify the appropriate leadership style to manage the individuals in their team − Maintains an up-to-date awareness of trends, tools, technology, techniques and processes that affect testing and technology within the Life sciences domain − A self-starter and able to work under own initiative − Ability to inspire staff to develop to the best of their competencies − Ability to demonstrate leadership competencies, like global execution, personal ownership, change leadership, strategic thinking, building partnerships, Customer Focused Leadership, talent development, influencing and leading teams, interpersonal awareness − Proven ability of using Microsoft Office products (including Word, Excel & PowerPoint) Knowledge and Experience: − Proven experience managing and leading mentoring colleagues − Experience using tools to communicate progress to Stakeholders TP-HR001-002 Job Description Effective Date: 25 Feb 2021 JD Version Date: 01 MAR 2021 Confidential and proprietary information of Calyx. © 2021 Calyx. Page 5 of 5 − Experience of regulated environments (GxP, Financial, etc…) or relevant testing experience from another domain that is transferable − Understanding of Agile methodologies (preferably Scrum), UML, Object Orientated, Data Modeling, Process Modeling and/or other development methodologies − Experience with Line Management and conflict resolution − ISTQB Foundation or equivalent − ISTQB Advanced Level or equivalent practical experience − Experience of working in and knowledge of the life sciences sector − Solid Professional experience in the same or very similar role − Proven line management and leadership management Education: − Bachelor's Degree in a technical discipline (Maths, Science, Engineering, Computing, etc.) or a related study, or equivalent project-related experience − English: Fluent Come as you are. We're proud to be a Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.