Manager, Solutions Consulting

Job description

Summary: The Manager, Solutions Consulting leads AbsenceSoft’s team of Solutions Consultants — the technical experts who partner with sales to show prospective and existing customers how our platform solves real leave and accommodations challenges. Reporting to the CRO, this role leads the team's day-to-day operations: hiring, coaching, demo standards, and deal strategy. This is a hands-on leadership role — this role develops the team while stepping into complex deals directly, with success measured by improving win rates and faster onboarding of new Solutions Consultants. What You'll Do Team Leadership & Development Hire, onboard, coach, and develop a team of 4–8 Solutions Consultants, building the skills and confidence needed to handle increasingly complex deals. Implement and maintain demo standards, discovery frameworks, and win/loss review practices that give the team a consistent playbook to work from. Set individual and team goals tied to revenue outcomes, and hold regular individual meetings and pipeline reviews to track progress. Create a team culture that balances high performance with genuine support as the function scales. Sales Partnership & Deal Support Partner closely with sales leadership to align SC coverage, prioritization, and deal strategy across new business, expansion, and renewal opportunities. Act as a hands-on leader on strategic or complex opportunities — joining calls, sharpening demos, and helping close deals directly when needed. Serve as an escalation point for technical or process roadblocks that arise during the sales cycle. Communicate SC team performance, capacity, and needs clearly to the CRO and cross-functional stakeholders. Platform & Industry Expertise Maintain deep fluency in the AbsenceSoft platform and the leave and accommodations landscape so the team's guidance stays credible and current. Stay close to customer feedback and the product roadmap to help the team position new capabilities effectively. Continuous Improvement & Compliance Identify gaps in process, tooling, or coverage as the team grows, and drive the changes needed to close them. Participate in a highly compliant environment while assisting to maintain company controls and security within your job role. Assist in maintaining applicable organizational security and compliance controls within your department, role, and subordinates' roles. Other duties as assigned. What'll Set You Up for Success Required Skills 3-5 years of experience as a Solutions Consultant, Sales Engineer, or similar presales role, ideally in HR tech, SaaS, or related enterprise software. 1-2 years directly managing or leading a presales/Solutions Consulting team, including hiring, coaching, and performance management. Ability to implement and refine established processes and playbooks to improve team consistency and performance. Strong communication skills, with experience presenting to and influencing both technical and executive audiences. Comfort operating as a hands-on leader: able to step into deals directly while developing others to do the same. Preferred Skills Experience in the leave, accommodations, HR, or benefits technology space. Familiarity with Salesforce and demo/discovery tooling commonly used in SaaS sales cycles. Experience scaling a team through a period of rapid growth. Key Skills & Behaviors Hands-on leader who balances team development with active deal participation. Strong coach who builds SC capability through structured feedback and playbook development. Collaborative partner to Sales leadership who aligns SC coverage with revenue priorities. Deep product and industry expertise that keeps the team's guidance credible and current. Process-oriented with ability to implement and refine team standards and playbooks. Clear communicator who presents effectively to executive leadership and cross-functional stakeholders. Results-driven with focus on win rates, ramp time, and team performance metrics. Why join us At AbsenceSoft, we LEAD with our values: Lead with Innovation - We create meaningful change through intelligence, focus and passion. We embrace curiosity, data, and insight to shape the future of our industry. Always innovating, learning and evolving. Elevate Every Voice - Every perspective matters. We listen, learn, and build a culture where diversity of thought and experience drives better solutions and smarter decisions. Achieve Together - The customer fuels everything we do. We share knowledge, collaborate, celebrate wins, and face challenges as one team because success is always a collective achievement. Drive Outcome - Every action we take delivers measurable value to our teams, our customers, and the employees they support. Accountability is non-negotiable. We honor our commitments, take responsibility for results, and see every success and setback as a chance to grow stronger. We offer: Impact that matters. You’ll do work that shapes the future of the modern workplace Flexibility and trust. We’re remote-first and results driven. You’ll have the freedom and flexibility to do your best work, wherever you do it best. Growth and development. We believe the best work happens when people are growing. You’ll have access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact. Competitive rewards. We offer comprehensive benefits, a performance-based bonus program, and equity opportunities – because when we grow, you should too. Time for life. Recharge and reconnect with flexible time off, paid holidays, and flexible leave programs designed to support every season of life. Belonging and balance. We’re building an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared. We’re committed to building a team as diverse as the customers we serve. If your experience doesn’t align perfectly with every qualification, we still encourage you to apply you might be exactly what we’re looking for. If this sounds like a fit, apply today, we’d love to meet you! Final compensation package is determined based on a candidate's relevant experience, skills, education, and geographic location. The pay range for this role is: $130,000 - $150,000 USD per year (US National) At AbsenceSoft, we’re transforming the employee experience. Our secure, intuitive technology helps employers bring humanity, certainty, and efficiency to some of the most complex moments in the workplace. Built by HR professionals for HR professionals, we’re proud of where we’ve been and even more excited about where we’re going.