Manager, Strategic Accounts

Job description

Who we are: Nirvana is on a mission to harness the power of data to revolutionize commercial insurance and enable a safer world. We're bringing much-needed innovation into the legacy, trillion-dollar commercial insurance industry, using predictive models built on real-time IoT data from billions of connected devices to better understand and price risks. Our AI-driven platforms change how an insurance company operates — personalized risk scoring, faster underwriting, modernized claims, and proactive insights that help customers prevent accidents. We've already proven the scale — serving thousands of fleets and more than doubling written premiums year over year, with a data moat of 55+ billion telematics miles. With $270M+ raised, including our Series D in December 2025, and backing from Lightspeed, General Catalyst, and Valor, we're accelerating. Our leadership has helped scale multi-billion-dollar companies including Samsara, Rubrik, and Flexport, and includes industry veterans from Hiscox, The Hartford, and RLI. About the role: We're hiring a Manager, Strategic Accounts to lead a team of Business Development Managers and own strategic growth for a defined portfolio of agency partners. You'll manage relationships at the agency leadership level while your team owns relationships at the producer level — turning market insight into growth plans your agencies can actually execute against. What you'll do: - Lead a team of Business Development Managers, hiring, coaching, and developing talent within your team - Develop and drive strategic growth plans for your agency portfolio, factoring in market trends and the competitive landscape - Build and maintain relationships with agency leadership to align on growth strategies and production targets - Design and implement incentive programs that motivate agencies to hit or exceed targets - Oversee contract creation, negotiation, and renewal with agencies - Ensure agency activities comply with regulatory requirements, coordinating with legal as needed - Lead business reviews with agency leadership covering account KPIs, growth initiatives, and premium goal progress - Train agents and brokers on underwriting guidelines - Serve as the primary point of contact for resolving billing and other operational issues - Represent Nirvana at industry conferences, associations, and client meetings - Recommend changes to team processes and tactics based on what's working in-market - Travel approximately 50% of the time About you: - 8+ years in commercial insurance, with strong preference for commercial auto and/or transportation - 8+ years of field sales and/or program marketing experience - 2+ years leading a team, with a track record of hiring, coaching, and developing people - Comfortable evaluating diverse-scope problems and adapting your approach based on current business conditions - Executive presence and strong written/oral communication with customers, peers, and cross-functional partners - Track record of exceeding targets - Comfortable operating in a high-growth, ambiguous startup environment - Existing network among transportation agents/brokers preferred Benefits: - Competitive salary and equity - Medical, dental, and vision insurance - 401(k) with company match - Unlimited PTO - Work from home friendly If you’re interested in this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We'd like to consider you for this position and roles that may be a fit in the future. Nirvana is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Nirvana considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.