Manager - Strategy & Operations

Job description

Company Description KPMG’s Enterprise Strategy and Operations team partners with large corporate, government and education sectors to deliver strategic advice and support across business operations, organisational design, and transformation programs. We help clients solve complex problems, improve performance, and navigate change with confidence. We are a collaborative, team-based practice that works closely with clients to design, innovate, and implement enduring solutions. Our clients span diverse sectors and share a common ambition: to embrace change and deliver services that make a meaningful difference across Australia. Job Description We’re seeking a talented Manager to join our Strategy and Operations team, leading the delivery of high-impact consulting engagements and supporting our clients to define strategy, improve performance and execute complex transformation initiatives. Key Responsibilities Lead end-to-end delivery of strategic and operational engagements, ensuring high-quality outcomes aligned to client objectives Help clients define their vision, priorities and pathways to growth or transformation Lead business case development, including financial modelling, cost-benefit analysis and investment prioritisation Oversee the design and implementation of organisational and operational improvements, including process optimisation, workforce planning and service delivery redesign Apply structured project and program management disciplines to ensure delivery is on time, within scope and aligned to strategic outcomes Build and manage senior client relationships, acting as a trusted advisor and influencing decision-making at executive levels Lead multidisciplinary teams, providing direction, coaching and performance management to deliver high-quality work Drive data-driven insights through market research, stakeholder engagement and analysis to inform strategic recommendations Contribute to practice growth through business development activities, including proposal development, client presentations and opportunity origination Support capability development within the team through mentoring, coaching and contributing to thought leadership and internal initiatives How You Are Extraordinary With 5–8 years’ experience in management consulting or a related strategy, operations or transformation role, you bring: Proven experience leading end-to-end consulting engagements or major workstreams within complex programs Strong strategic thinking and commercial acumen, with the ability to translate insights into actionable recommendations Experience applying consulting frameworks and analysis in ambiguous or complex environments Demonstrated ability to manage senior stakeholders and build trusted client relationships Experience leading and developing teams, fostering collaboration and high performance Experience or exposure to continuous improvement methodologies such as Agile, Lean or Six Sigma Excellent written and verbal communication skills, including developing client-ready deliverables and executive presentations A proactive mindset with a focus on delivering measurable outcomes and driving impact Qualifications Tertiary qualifications in commerce, business, economics, public policy, technology or a related discipline Postgraduate qualifications (e.g. MBA) or relevant certifications (desirable) Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth. Our people are what make KPMG the thriving workplace that it is. We value diverse perspectives and collaborate with a team of passionate, highly skilled professionals who’ll support you to do your best work in an inclusive and flexible environment. At KPMG, you’ll have access to flexible working arrangements, generous parental leave, career development opportunities, wellbeing initiatives and a range of employee benefits. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. At KPMG, every career is different — and we look forward to seeing how you grow with us. KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth. Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team . At KPMG every career is different, and we look forward to seeing how you grow with us. KPMG Australia: grow with us!