Manager, Technical Publications and Product Training

Job description

Location: Dartmouth, Nova Scotia Workplace: Onsite Career Opportunity GeoSpectrum is growing and has a new career opportunity for an experienced Manager of Technical Publications and Product Training! Reporting to the Director of Major Programs, the Manager of Technical Publications and Product Training provides both strategic and operational leadership for the development, governance, and delivery of product-level technical documentation and training for GTI sonar systems. This role oversees technical publications, IETMs, training programs, courseware, and related knowledge products that support operations, maintenance, customer delivery, and internal readiness. The Manager is responsible for building and maintaining department capability, including resource planning, quality standards, workflow maturity, stakeholder alignment, and delivery performance across multiple programs and products. Working closely with Product Owners, Program Management, Engineering, ILS, Sonar Operations, Field Service, and Quality, this role ensures all documentation and training deliverables are aligned with GTI’s business and program priorities. This opportunity is ideal for someone who enjoys leading technical teams, driving quality and consistency, and making a meaningful impact across multiple programs and stakeholders. About Us GeoSpectrum Technologies was founded in 1994 by friends who wanted to work together and build a collaborative workplace where employees take pride in contributing to cutting ‑ edge technology from concept to delivery. Based in Dartmouth, Nova Scotia, we design and manufacture state ‑ of ‑ the ‑ art underwater acoustic components, transducers, and end ‑ to ‑ end systems for maritime surveillance and exploration. Serving clients across ocean science, defence, and oil and gas industries, we are known for our innovation and for delivering reliable, customized solutions that exceed customer expectations. Over three decades, our core values have shaped a supportive and creative environment that emphasizes employee engagement, technical excellence, and strong customer relationships. To learn more about who we are and what it’s like to work at GeoSpectrum, we invite you to watch our company video by visiting . Responsibilities Department Leadership and Strategy Lead the Technical Publications and Product Training department by setting the vision, priorities, resource strategy, and performance expectations . Develop and maintain the departmental roadmap for technical publications, IETMs/IETPs, training programs, courseware, tools, processes, and capability development. Translate business and program priorities into clear department plans, schedules, measurable objectives, and risk mitigation actions. Advise GTI leadership on department performance, resource capacity, delivery risks, improvement opportunities, and strategic investment needs. People Leadership Establish clear roles, responsibilities, expectations, and development plans that support team performance and long-term capability. Build, coach, and develop a high-performing team of technical writers, trainers, illustrators, content developers, and related specialists. Lead departmental workforce planning, onboarding, engagement, performance management, succession planning, and retention activities. Champion the GeoSpectrum culture and promote collaboration, and proactive communication . Technical Publications Governance Own and maintain the departmental framework for technical publications, including standards, processes, review workflows, configuration control, quality expectations and publishing practices for product-level documentation supporting GTI sonar systems. Ensure t technical publications teams has the tolls, training and guidance required to produce documentation in accordance with applicable contractual, quality and documentation standards including S1000D where required. Training Strategy and Delivery Oversight Lead the strategy, roadmap, and delivery oversight for product-level training courses on GTI sonar systems for customers, end users, and internal teams. Oversee curriculum design, courseware development and training delivery planning. Ensure training programs are developed through appropriate technical review and are scalable, effective and aligned with product maturity, customer needs, contractual requirements, and program schedules. Program, Stakeholder, and Customer Alignment Partner with Program Management, Engineering, ILS, Sonar Operations, Field Service, Quality, and other stakeholders to ensure documentation and training commitments are planned, resourced, and delivered in alignment with business and program priorities. Support proposal, planning, and estimation activities by providing input on publications and training scope, effort, schedules, assumptions, and delivery risks. Proactively manage cross-functional dependencies, resolve delivery constraints, and escalate material risks or priority conflicts with recommended mitigation plans. Ensure department deliverables support customer acceptance, operational readiness, maintainability, and long-term product support objectives. Lead continuous improvement initiatives based on team feedback, program lessons learned, customer feedback, quality findings, and industry best practices. Qualifications Post-secondary education in a related field, or equivalent relevant career experience. Requires experience in technical publications, product training, ILS, engineering documentation, product support, or a related technical environment, including significant experience leading teams. Proven ability to manage department priorities, budgets, schedules, resource plans, risks, and deliverables across multiple programs or products. Strong understanding of technical publications, training development and product support environments. Familiarity with structured authoring, IETM/IETP development, S1000D or similar standards preferred. Experience in defence, aerospace, marine, sonar, engineering, or other complex technical product environments preferred. Demonstrated ability to lead cross-functional stakeholders, influence priorities, resolve delivery constraints, and communicate effectively with technical teams, program leadership, customers, and senior management. Familiarity with XML-based authoring platforms, content management systems, publishing systems, learning management systems, and modern training delivery tools is an asset. Physical Requirements Ability to travel internationally. Security Requirements All candidates must be eligible to apply for and maintain Canadian Controlled Goods and Canadian Government Security Clearances. Total Rewards We recognize that our people are our most valuable asset. Our Total Rewards package is designed to support your wellbeing, growth, and long term success. It includes a competitive base salary, comprehensive health and wellness benefits, paid time off, opportunities for professional development, and programs that recognize and reward your contributions. We offer: Competitive salary based on experience Work-life balance with core hours Paid time off Employee-family assistance program Group plan benefits Virtual healthcare RRSP matching Corporate discounts and perks Career development opportunities Professional development and training Monthly activities led by Social Committee Employee driven wellness and activity initiatives Free on-site parking Professional Development GeoSpectrum is committed to creating an environment where colleagues can thrive both professionally and personally, while advancing cutting edge underwater acoustic technology. You’ll engage in regular development and performance discussions with your manager, have access to an online learning platform, and benefit from mentoring programs designed to strengthen your skills and open doors to new opportunities in your field. We foster a collaborative and inclusive workplace where diverse perspectives are valued, opportunities for growth are equitable, and every colleague can reach their full potential. At GeoSpectrum Technologies, we hire and develop talented individuals who drive innovation. Accommodation GeoSpectrum Technologies is committed to employment equity and building a diverse workforce where every employee can bring their best self to work. We encourage applicants from all qualified individuals, including underrepresented individuals who identify as African Nova Scotian, racially visible, Indigenous persons, LGBTQIA2S+, persons with disabilities, and women. GeoSpectrum will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you are a member of an equity group, we encourage you to self-identify on either your application form, covering letter, or resume. Apply Today While we sincerely thank all applicants for taking the time to apply, only those chosen for an interview will be contacted. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at .