Manager, Technical Services, Global 7500/8000

Job description

When applicable, Bombardier promotes flexible and hybrid work policies. Why join us? At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise. Bombardier’s Benefits Program With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: Insurance plans (Dental, medical, life insurance, disability, and more) Competitive base salary Retirement savings plan Employee Assistance Program Tele Health Program What are your contributions to the team? Reporting to the Director, Technical Services, you will ensure that the Technical Services green and interior Global 7500/8000 aircraft deliverables are managed on time and within budget to satisfy customer expectations. You will coordinate the Technical Services responses to customers, technical investigations, and customer communications and forums by working alongside Engineering, Program Office, Customer Response Center, Product Development, Parts Logistic, Technical Publications and Vendors. Oversee general administration of Technical Services activities Manage and Coordinate deliverables: provide weekly status reports, monthly program reviews, and manage and report team actions and progress Oversee departmental statement of work (SOW) and schedule integration Provide budget forecasting and performance measurement Coordinate activities with suppliers for in-service support Maintain excellent working relationship with suppliers and customers Support Technical Briefing to Customers Identify issues / roadblocks to management that could jeopardize project success. How to thrive in this role? You have a Bachelor’s degree in Engineering or the equivalent You have a minimum of 10 years aerospace experience in customer support You have demonstrated leadership skills, you have excellent business acumen and show creativity in problem solving. You work well in a team-based environment You have strong analytical skills You have good communication and presentation skills You are bilingual (English and French) Now that you can see yourself in this role, apply and join the Bombardier Team! Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals. Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply. Job Manager, Technical Services, Global 7500/8000 Primary Location Administrative Centre (CA) Organization Aerospace Canada Shift Employee Status Regular Requisition 14422 Manager, Technical Services, Global 7500/8000