Manager, Technology, Controllership Operations

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Technology, Controllership Operations The Manager, Accounting reports to the Director, Controller Technology (TECH) based in Bogota, Colombia. This role contributes to the integrity of the financial statements by managing assigned accounting, financial reporting, and internal control activities. The Manager will coordinate day-to-day work, support and develop team members, and partner with Corporate Controllership, SOX, Internal Audit, Tax, Legal, Finance, and Shared Services functions. Role: - Manage assigned accounting and financial reporting procedures for monthly, quarterly, and year-end close activities in support of the TECH Controllership team. - Execute and monitor accounting, internal control, and compliance activities, including Mastercard policies, Sarbanes-Oxley Act (SOX), and Operational Risk Management (ORM), and escalate potential exposures to leadership. - Coordinate with Regional Controllers on global initiatives to support consistency and accuracy across regions. - Review assigned processes and controls, identify gaps, and recommend practical remediation based on evolving business processes. - Identify and help implement AI and automated solutions that streamline accounting and control processes. - Partner with Finance, Controllership, Sourcing, Tax, and GBSC to support effective front-end and back-end controls and timely resolution of issues. - Apply and help maintain accounting policies and procedures for assigned areas and identify updates needed for management review. - Prepare and review accounting memos, documentation, reconciliations, and analysis, as needed. - Coordinate intercompany arrangements and shared-service/platform cost recharges with GBSC and Tax, including pricing inputs and supporting documentation where applicable. - Support finance transformation initiatives, including finance modernization and responsible deployment of AI-enabled tools for close acceleration, reconciliations, flux analysis, and control testing. - Complete analysis, research, and other projects assigned by management. - Supervise, coach, and develop team members, including setting priorities, monitoring deliverables, and providing timely feedback. All About You: We are looking for an experienced accounting and controls professional with the following qualifications and competencies: - Fluent in English. - Degree in Accounting; CPA certification or equivalent is preferred. - Relevant experience in accounting, controls, and financial processes within a global organization and/or Big 4 environment. - Strong working knowledge of US GAAP and familiarity with IFRS. - Ability to research and analyze accounting and internal control matters, communicate conclusions clearly, and escalate complex or high-risk matters appropriately. - Experience executing and monitoring financial controls within a diverse, distributed, and matrixed organization. - Process-minded professional with strong knowledge of internal controls and the ability to assess and improve operational and financial processes. - Demonstrated ability to manage projects, prioritize competing deadlines, and support change and continuous improvement. - Sound judgment and a track record of identifying and helping resolve risks and issues in a timely manner. - Collaborative communication and influencing skills, with the ability to build effective relationships across functional and geographic teams. - Excellent project management, analytical, and interpersonal skills. - Ability to work under pressure, meet tight deadlines, and maintain high attention to detail. - Prior experience in a Big 4 accounting firm and public company environment is a plus. - Proficient PC skills, including Microsoft Office applications; Hyperion and Oracle experience is a plus. - Ability to use AI responsibly in finance within established governance frameworks, including prompt literacy, model output validation, and translating business needs into practical automated workflows and insights. - Market and industry knowledge is a plus. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.