Managing Director Italy

Job description

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 110,000 employees. Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth. Our values guide how we work: We Care for our patients, each other, and our communities We Connect across teams and borders to deliver excellence together We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation Global Commercial, a key sub-function within Care Enablement, plays a vital role in advancing Fresenius Medical Care’s mission to improve the lives of patients with chronic kidney disease. The team brings together Sales, Marketing, Global Sales Excellence, and Global Technical Operations, working collaboratively to deliver high-quality medical devices, technical services, and impactful commercial strategies across global markets. Goal of function: The Managing Director Italy – Care Enablement drives commercial excellence, business performance, and sustainable growth in Italy. The role leads Sales, Marketing, and Customer Service, while acting as the overall country leader for the Care Enablement business. Beyond direct commercial responsibility, the position ensures effective coordination across key functions such as HR, Operations, Logistics, Finance, Procurement, Quality, and Regulatory. The role translates global and regional strategies into local execution, ensuring strong customer focus, compliance, cross-functional alignment, and sustainable business results. Your Responsibilities: Lead the Care Enablement business in Italy with full responsibility for Sales, Marketing, and Customer Service, ensuring alignment with company strategy and priorities Translate global and regional strategies into clear local plans, driving growth, profitability, market share, and customer satisfaction Own commercial performance, including sales, margins, pricing, and budget delivery, while ensuring effective execution of go-to-market strategies, tenders, CRM adoption, and analytics Define and execute business plans, targets, and customer engagement strategies, monitor KPIs, and take corrective actions to address risks and opportunities Ensure strong cross-functional alignment across HR, Operations, Logistics, Finance, Procurement, Quality, and Regulatory to support business objectives and operational excellence Act as the main interface with regional and global teams and resolve critical business, customer, or operational issues Build and maintain relationships with key healthcare stakeholders, institutions, and decision-makers, driving a strong customer-centric approach and translating market insights into actions Lead strategic accounts and major tenders, strengthening competitive positioning and promoting integrated solutions Ensure high-quality customer service and a seamless end-to-end customer experience through close collaboration across functions Ensure compliance with corporate policies, healthcare regulations, and local laws, while managing risks and maintaining strong governance and ethical standards Your Profile: 8–12 years business experience (Sales, Marketing, Commercial, GM), incl. 5+ years leadership in regulated industries (MedTech/healthcare preferred) Proven track record in growth, profitability, and commercial transformation Strong expertise in customer management, pricing, tenders, and strategic accounts Experience in matrix, international, and cross-functional environments (Italy market knowledge is a plus) Solid understanding of healthcare markets, procurement, and compliance frameworks Ability to lead teams, manage complexity, align stakeholders, and deliver results Skilled in negotiation, communication, and driving change/innovation Proficient in MS Office, CRM/SAP, data analysis Italian & English fluent Willing to travel, work internationally, and operate across time zones Our Offer for you: There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey. Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world Individual opportunities for self-determined career planning and professional development A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one A large number of committed people with a wide range of skills, talents and experience The benefits of a successful global corporation with the collegial culture of a medium-sized company This role starts within minimum annual gross salary benchmark of €118.000, in accordance with applicable transparency regulations. The final offer will be determined based on experience, skills, and internal equity.