Managing Principal -Project Program Portfolio Mgmt - Portfolio Manager

Job description

Managing Principal – Banking Transformation & Team Leadership (Chennai) # Role Overview As a Managing Principal at Capco, you will be a senior leader responsible for driving client growth, leading complex transformation programmes, and shaping strategic direction across Tier 1 banking clients. You will combine deep domain expertise, delivery leadership, and commercial acumen to deliver measurable business outcomes. This role will play a critical leadership role in expanding Capco's footprint in India, working closely with APAC leadership to deliver large-scale banking transformation programmes and build sustainable, high-performing teams. Experience in workforce transformation and operating model optimisation would be advantageous. # Key Responsibilities ## Client Leadership & Growth - Build and manage C-level relationships across banking clients (WRB, Corporate, Operations, Technology). - Support origination and closing large transformation deals (primarily in Operations & Technology). - Define and lead account growth strategy, including pipeline development and GTM propositions. - Act as a trusted advisor on banking transformation, operational excellence, and workforce strategy. ## Programme & Delivery Leadership - Lead complex, multi-year transformation programmes across operations & technology. - Drive design and implementation of target operating models, including process, technology, and workforce. - Ensure delivery excellence through strong governance, risk management, and KPI tracking. - Mobilise cross-functional teams (onshore/offshore) to deliver outcomes at scale. ## People & Practice Leadership - Build and scale high-performing consulting teams in Chennai and broader India. - Own capability development and workforce planning and support hiring aligned to growth ambitions. - Mentor team and lead capability build across key areas (programme delivery, workforce management, operations). ## Commercial & Business Management - Drive revenue growth, utilisation, and margin improvement. - Write SoWs / manage changes to SoWs as required and manage onboarding for the team. - Ensure strong financial governance across engagements (pricing, cost management, delivery efficiency). ## Workforce & Operating Model Transformation (Desirable Experience) Candidates with experience in workforce transformation, workforce management, capacity planning, or operating model optimisation may have opportunities to support related client initiatives. - Exposure to enterprise workforce forecasting and capacity planning frameworks. - Experience supporting workforce transformation and operating model initiatives. - Understanding of workforce management processes, governance, and tooling. - Ability to leverage workforce and operational data to inform decision-making. - Exposure to workforce supply-demand planning, resource optimisation, and capacity management. - Experience presenting workforce insights and recommendations to senior stakeholders. # Experience & Qualifications - 15+ years of consulting experience in financial services (banking). - Proven senior leadership experience (Director / Managing Principal). - Strong experience in large-scale transformation programmes (Ops, Tech, Data). # Domain Expertise - Deep expertise in banking Transformation, Operations or Technology. - Experience in Target Operating Model design and implementation. - Strong understanding of workforce transformation, automation and AI impact. - The ideal candidate would also have experience / exposure in Workforce / Capacity Management. # India / APAC Expectations - Experience working across global delivery models including India hubs. - Strong network within Indian banking ecosystem or GCC environment. - Experience building and scaling teams in India. # Leadership & Personal Attributes - Strong executive presence and stakeholder influence. - Commercial mindset balancing growth and delivery. - Strategic thinker with execution focus. - Collaborative leadership across geographies. - Passion for developing high-performing teams. # Success Measures - Delivery quality and client satisfaction. - Practice capability build and team growth. - Successful delivery of transformation outcomes, including operational efficiency, productivity improvement, and organisational effectiveness where applicable. - Revenue growth and margin management.