Mapping City/Country Expert

Job description

## Role Objective The team works on keeping map data accurate and updated based on real-world changes. The work includes reviewing issues submitted by map users and testing location results shown in web search and map platforms. The Mapping City/Country Expert supports transit and mapping data quality by providing local market expertise and improving city and country-level data accuracy. ### Responsibilities – City Expert - Communicate with internal teams and external partners to support project goals - Create city-level transit data policies based on local market needs and regulations - Identify user expectations, data gaps, and transit-related issues - Improve transit data models using local knowledge of transportation systems - Validate and review updated transit data - Edit and maintain different types of transit data - Resolve complex mapping and transit data issues - Support Program Managers in communication with data providers and partners - Conduct field research to verify transit information and user issues - Support outage and alert management for assigned cities - Manage city-specific data pipelines using internal platforms and basic programming skills ### Responsibilities – Country Expert - Create country-specific guideline documents for operations teams - Provide local expertise for mapping policies and regional regulations - Support mapping operations with knowledge of traffic laws, landmarks, and political mapping formats - Review and troubleshoot mapping and operational issues - Act as a point of contact for country-specific mapping questions - Perform quality audits and identify operational errors - Review imported mapping data before system integration - Collaborate with internal teams to ensure correct political and regional formats are applied ### Requirements - 1–3 years of relevant experience - Bachelor’s degree or equivalent experience - Good communication skills in English and local language - Tech-savvy with basic programming knowledge (Python, Java, C#, or C++) - Familiarity with GIS or mapping tools - Strong knowledge of local transit systems, traffic laws, and landmarks - Comfortable working in a fast-changing environment - Strong analytical and problem-solving skills - Excellent attention to detail