Market Outreach Specialist

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: • Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career Job Description We are looking for a talented individual… CLEAResult, the North American leader in the design and implementation of Demand Side Management (DSM) programs for energy utility clients, is seeking a Market Outreach Specialist to support the successful delivery and expansion of client programs. In this role, you will partner with cross-functional teams to drive customer engagement, increase program participation, and strengthen relationships with businesses and community organizations. You will play a key role in outreach strategy, market research, and program integration efforts that enhance customer satisfaction and advance program goals. The ideal candidate is proactive, collaborative, community-focused, and skilled at building relationships across diverse stakeholders. Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind. For this role, you’re a great fit if you can excel in these key areas… Develop outreach tactics to recruit low-to-moderate income (LMI) customers and community support organizations Build and maintain a comprehensive understanding of the business customer base, including market needs and opportunities Integrate program offerings into customer operations to improve service delivery and overall customer satisfaction Plan, coordinate, and execute outreach events, presentations, and community engagements Serve as a liaison between customers and field teams to enhance communication, resolve issues, and improve program satisfaction Collaborate with other energy efficiency programs to move projects forward and ensure timely follow-up on leads Research target markets by collecting and analyzing data on businesses and identifying key partners and allies Identify participation barriers and communicate critical insights and recommendations to the Program Manager Support the overall program portfolio to ensure alignment with program goals and performance targets Contribute to continuous improvement efforts by identifying operational efficiencies and recommending enhancements Prepare weekly, monthly, and quarterly activity reports and track progress toward program goals Collaborate across internal teams to ensure effective program delivery and customer engagement Perform other duties as assigned Exciting candidates will have… Bachelor’s degree in a relevant field or equivalent practical experience 3–5 years of experience in outreach, community engagement, program coordination, or a related role Experience planning and executing events, presentations, or community-based initiatives Strong relationship-building skills with the ability to engage diverse stakeholders, including businesses and community organizations Analytical mindset with the ability to research markets, interpret data, and identify opportunities Strong organizational and time management skills with the ability to manage multiple priorities Excellent written and verbal communication skills Ability to work collaboratively across cross-functional teams Experience in energy efficiency, utilities, or customer-facing programs is a plus Target compensation: $55,000–$60,000 DOT Requirements If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations. Compensation Range $52,000.00 - $74,400.00 Currency USD Type Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks. Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.