Market Research - Observational Studies & Face-Face Interviewing - Greater Sydney Metropolitan Area

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Market Research – Observational Studies & Face-Face Interviewing – Greater Sydney Metropolitan Area Who we are: EY Studio+ is a fully integrated part of the EY Consulting business which offers research and strategy planning services to a wide range of businesses across Australia. We are a major player in the market research industry, with a client-centric, outcome driven approach. We provide recommendations to our clients based on market research data and the quality of this work has won some of Australia’s largest projects in the market research industry. The opportunity As a Market Researcher , you’ll be at the forefront of our data collection process. The program measures the quality and consistency of service providers with an observational mindset from a set list of criteria set by the client, as well as face to face interviews with the public with a short form survey. Interviews will be undertaken while in transit on our client’s services around the Sydney Metropolitan Area. The collected data will be utilized to develop reports for client-centric strategic planning. This market research project will run from mid-September to late October. Most shifts will start at 7:00 am; however, some shifts may start as early as 4:00 am or finish as late as 3:00 pm, with an average duration of 6 to 8 hours. Applicants deemed potentially suitable will be invited to complete an interview. Successful applicants will be contacted for paid training at our Sydney office. Attendance is mandatory for the role. Those who perform well and have good availability may be offered work on other casual/ongoing projects. Your key responsibilities You will need to be comfortable working on the public transport network and confident in approaching people. Available at least three days per week, including weekends Available for shifts starting between 4:00 am and 7:00 am, or finishing up to 3:00 pm People of all backgrounds and ages Currently living in Greater Sydney Eligible to work in Australia Fluent spoken and written English, with strong grammar, punctuation and spelling Able to follow procedures accurately Strong interest in data collection and data integrity Adaptable across dynamic field research environments Punctual, respectful and professionally presented Comfortable working outdoors and on your feet across varied shifts Excellent communication with respondents, stakeholders and the EY Studio+ team Understanding of quality market research standards, including accuracy, consistency and integrity Market research experience is desirable but not essential What we can offer you: At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We’re proud to be recognised as the #1 WORK180 Endorsed Employer in the Top 101 Employers for Women 2026. Learn more . Above award hourly rates plus allowances (in accordance with the provisions of the NUW and AMSRO market research industry agreement) Paid travel time/expenses as per AMSRO agreement. Paid training under ISO 20252 Flexible work arrangements The opportunity to work with one of the largest professional firms in the world, which holds an excellent global reputation for company culture through ‘building a better working world.’ Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy. Acknowledgement of Country EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at Inclusiveness is core to who we are and how we work together, driving value for our people and for our business. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential. Are you ready to shape your future with confidence? Apply today. EY | Building a better working world Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. © 2026 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved.